[Bug 1368482] Re: crash during installation on Asus Zenbook UX301

Ubuntu Foundations Team Bug Bot 1368482 at bugs.launchpad.net
Fri Sep 12 04:33:01 UTC 2014


Thank you for taking the time to report this bug and helping to make
Ubuntu better.  Reviewing your log files attached to this bug report it
seems that there is a problem with your installation media (CD/DVD).
You can verify the integrity of the Ubuntu ISO files you downloaded by
following the instructions at
https://help.ubuntu.com/community/HowToMD5SUM.  You might also retry
your installation with new media.  In the event that is is not in fact
an error with your installation media please set the bug's status back
to New.  Thanks and good luck!

[This is an automated message.  I apologize if it reached you
inappropriately; please just reply to this message indicating so.]

** Changed in: ubiquity (Ubuntu)
       Status: New => Incomplete

** Tags added: ident-mismatch

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https://bugs.launchpad.net/bugs/1368482

Title:
  crash during installation on Asus Zenbook UX301

Status in “ubiquity” package in Ubuntu:
  Incomplete

Bug description:
  I've had numerous failures attempting to install Ubuntu on this
  laptop.  I used the laptop (with Windows) for a couple months before
  trying Ubuntu so I believe the hardware is good.

  I downloaded the Ubuntu ISO and wrote it to a USB thumbdrive using
  Ubuntu's Startup Disk Creator.  I booted from the USB drive and first
  had it self-check its own media.  The self-check reported that there
  were no errors.

  On my first installation attempt a dialog box with title "??? ????"
  and content "??? ???" appeared over the region selection window.  That
  dialog could not be dismissed but captured focus and allowed no other
  interaction.  Upon reboot the installation passed through the language
  pack downloads and then crashed.  This submission comes from that
  crash.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubiquity 2.18.8
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CasperVersion: 1.340
  Date: Fri Sep 12 08:56:17 2014
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash --
  LiveMediaBuild: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  ProcEnviron:
   LANGUAGE=en_HK.UTF-8
   TERM=linux
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_HK.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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