[Bug 1373428] [NEW] Cannot upgrade to 14.04 from 12.04. Getting error message "could not calculate upgrade"

Omar Messallam omar.messallam at gmail.com
Wed Sep 24 13:37:49 UTC 2014


Public bug reported:

Full Error Message:

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

 This can be caused by:
 * Upgrading to a pre-release version of Ubuntu
 * Running the current pre-release version of Ubuntu
 * Unofficial software packages not provided by Ubuntu

If none of this applies, then please report this bug using the command
'ubuntu-bug ubuntu-release-upgrader-core' in a terminal.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: update-manager 1:0.156.14.17
ProcVersionSignature: Ubuntu 3.13.0-36.63~precise1-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
ApportVersion: 2.0.1-0ubuntu17.7
Architecture: amd64
Date: Wed Sep 24 09:33:30 2014
EcryptfsInUse: Yes
GsettingsChanges:
 com.ubuntu.update-manager first-run false
 com.ubuntu.update-manager launch-time 1411540115
 com.ubuntu.update-manager window-height 390
 com.ubuntu.update-manager window-width 996
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: update-manager
Symptom: ubuntu-release-upgrader-core
UpgradeStatus: Upgraded to precise on 2014-09-24 (0 days ago)
VarLogDistupgradeTermlog:

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade precise running-unity

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to update-manager in Ubuntu.
https://bugs.launchpad.net/bugs/1373428

Title:
  Cannot upgrade to 14.04 from 12.04. Getting error message "could not
  calculate upgrade"

Status in “update-manager” package in Ubuntu:
  New

Bug description:
  Full Error Message:

  Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade.

   This can be caused by:
   * Upgrading to a pre-release version of Ubuntu
   * Running the current pre-release version of Ubuntu
   * Unofficial software packages not provided by Ubuntu

  If none of this applies, then please report this bug using the command
  'ubuntu-bug ubuntu-release-upgrader-core' in a terminal.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: update-manager 1:0.156.14.17
  ProcVersionSignature: Ubuntu 3.13.0-36.63~precise1-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  ApportVersion: 2.0.1-0ubuntu17.7
  Architecture: amd64
  Date: Wed Sep 24 09:33:30 2014
  EcryptfsInUse: Yes
  GsettingsChanges:
   com.ubuntu.update-manager first-run false
   com.ubuntu.update-manager launch-time 1411540115
   com.ubuntu.update-manager window-height 390
   com.ubuntu.update-manager window-width 996
  InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
  MarkForUpload: True
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: update-manager
  Symptom: ubuntu-release-upgrader-core
  UpgradeStatus: Upgraded to precise on 2014-09-24 (0 days ago)
  VarLogDistupgradeTermlog:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1373428/+subscriptions



More information about the foundations-bugs mailing list