[Bug 1481350] Re: Internal hard disk partition cannot be mounted manually

[Jean-Pierre]

This is what the ntfs-3g manual has to say about it :

   Windows hibernation and fast restarting

       On  computers  which  can be dual-booted into Windows or Linux, Windows
       has to be fully shut down before booting into Linux, otherwise the NTFS
       file systems on internal disks may be left in an inconsistent state and
       changes made by Linux may be ignored by Windows.
   
       So, Windows may not be left in  hibernation  when  starting  Linux,  in
       order  to  avoid  inconsistencies.  Moreover,  the fast restart feature
       available on recent Windows systems has to be  disabled.  This  can  be  
       achieved  by issuing as an Administrator the Windows command which dis-
       ables both hibernation and fast restarting :
   
              powercfg /h off

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ntfs-3g in Ubuntu.
https://bugs.launchpad.net/bugs/1481350

Title:
  Internal hard disk partition cannot be mounted manually

Status in ntfs-3g package in Ubuntu:
  New

Bug description:
  I have both windows and ubuntu 15.04 on my laptop and i use dual boot. when ever i try io opel the new volumes it says -
  Error mounting /dev/sda5 at /media/silvanus/New Volume: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000" "/dev/sda5" "/media/silvanus/New Volume"' exited with non-zero exit status 14: The disk contains an unclean file system (0, 0).
  Metadata kept in Windows cache, refused to mount.
  Failed to mount '/dev/sda5': Operation not permitted
  The NTFS partition is in an unsafe state. Please resume and shutdown
  Windows fully (no hibernation or fast restarting), or mount the volume
  read-only with the 'ro' mount option.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: udisks2 2.1.5-1
  ProcVersionSignature: Ubuntu 3.19.0-22.22-generic 3.19.8-ckt1
  Uname: Linux 3.19.0-22-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Tue Aug  4 18:39:41 2015
  InstallationDate: Installed on 2015-07-10 (24 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: Hewlett-Packard HP ProBook 440 G2
  ProcEnviron:
   LANGUAGE=en_IN:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_IN
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-22-generic root=UUID=5663ef1c-517d-41a2-929f-cb709e700101 ro quiet splash vt.handoff=7
  SourcePackage: udisks2
  Symptom: storage
  Title: Internal hard disk partition cannot be mounted manually
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/17/2014
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: M74 Ver. 01.02
  dmi.board.name: 2247
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 67.21
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrM74Ver.01.02:bd06/17/2014:svnHewlett-Packard:pnHPProBook440G2:pvrA3008CD11303:rvnHewlett-Packard:rn2247:rvrKBCVersion67.21:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ProBook 440 G2
  dmi.product.version: A3008CD11303
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ntfs-3g/+bug/1481350/+subscriptions