[Bug 1415146] Re: ubuntu-bug reporting tool stops working after first question

[Martin Pitt]

> If I choose "ubuntu-release-upgrader-core" a window appears saying it
is gathering information which then goes away and leaves me with
nothing.

After the data collection you should get a window which shows the
collected information, with a button to send it. Don't you get this? If
so, maybe it crashes for you -- can you open a terminal and run

  ubuntu-bug ubuntu-release-upgrader-core

let it collect, and copy&paste the output there? If there's no window, I
suspect some traceback.

** Changed in: apport-symptoms (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1415146

Title:
  ubuntu-bug reporting tool stops working after first question

Status in apport-symptoms package in Ubuntu:
  Incomplete

Bug description:
  I am running Ubuntu 12.05, and most things work fine.
  However I am having a bug with the updater, which can't determine which package and fails to report, so I have been trying to report that bug manually, so:

  I hit Alt+F2 and typed "ubuntu-bug".

  I get the Apport window asking what kind of problem I want to report.

  If I choose "ubuntu-release-upgrader-core" a window appears saying it
  is gathering information which then goes away and leaves me with
  nothing.

  If I choose "other problem", I get a window saying I need to specify a
  package or PID, but there was no place to do that, and I don't know
  them anyway, and putting my best guesses as arguments to ubuntu-bug
  just gives me a dialog saying the package name is invalid and it
  couldn't determine the package or PID.

  So these tools give me no way to report the bug I am seeing, which I
  will report separately since it is a different bug (update-apt-xapian-
  index fails on startup).

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