[Bug 1199060] Re: installing/updating tools need to detect EOL versions

dino99 1199060 at bugs.launchpad.net
Tue Mar 24 09:41:26 UTC 2015


** Tags removed: quantal raring saucy
** Tags added: trusty utopic vivid

** Description changed:

- Ubuntu 13.10
  
  Digging around bugs reported on bugs.launchpad, i've seen a bunch of reports rised by users (mostly new comers i suppose) not knowing about versions having reached EndOfLife.
   Most of these reports was against "solftware-center" : like, "got server error 500" or "i does not understand why software-center cant download even if my network works with the browser". So launchpad get flooded by invalid reports.
  
  Users have to be aware of such a case : the different tools
  (installer/updater) should detect the different EOL version, and be able
  to display a popup message saying something like "that version is no
  more available, choose a newer ubuntu release"; on the other hand Apport
  also need to refuse such reports.
  
  Related packages : apt, synaptic, software-center (for the gnome world;
  but i suppose the other DEs are also concerned)
  
  <https://wiki.ubuntu.com/SoftwareUpdates#upgrades>: "If no updates are
  available but a new version of Ubuntu is, the alert should have
  “Upgrade…” and “OK” buttons (replacing the separate “Ubuntu {version}
  Upgrade Available” dialog), and text depending on the situation..."

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https://bugs.launchpad.net/bugs/1199060

Title:
  installing/updating tools need to detect EOL versions

Status in Apport crash detection/reporting:
  New
Status in update-manager package in Ubuntu:
  Triaged

Bug description:
  
  Digging around bugs reported on bugs.launchpad, i've seen a bunch of reports rised by users (mostly new comers i suppose) not knowing about versions having reached EndOfLife.
   Most of these reports was against "solftware-center" : like, "got server error 500" or "i does not understand why software-center cant download even if my network works with the browser". So launchpad get flooded by invalid reports.

  Users have to be aware of such a case : the different tools
  (installer/updater) should detect the different EOL version, and be
  able to display a popup message saying something like "that version is
  no more available, choose a newer ubuntu release"; on the other hand
  Apport also need to refuse such reports.

  Related packages : apt, synaptic, software-center (for the gnome
  world; but i suppose the other DEs are also concerned)

  <https://wiki.ubuntu.com/SoftwareUpdates#upgrades>: "If no updates are
  available but a new version of Ubuntu is, the alert should have
  “Upgrade…” and “OK” buttons (replacing the separate “Ubuntu {version}
  Upgrade Available” dialog), and text depending on the situation..."

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