[Bug 1566828] [NEW] Suspension does not work, freezes the pc

hesediel84 1566828 at bugs.launchpad.net
Wed Apr 6 12:31:30 UTC 2016


Public bug reported:

I have this notebook
HP 15 ac 191 nl

Intel® Core™ i5-5200U with integrated Intel HD 5500
RAM 8 gb
DEdicated GPU AMD Radeon R5 M330

I am running kubuntu 16.04 beta2.

When i suspend the pc, gettin down the screen or givin the command in the menù, the screen goes black but the fan keeps running. So you can hear the fan working..and the pc got hot.
It is also impossible to wake up the pc, it stays freezed in this condition, i have to force the shutdown with the power button pressing it for 3 sec. 

The problem is present every time i try to suspend the pc.

** Affects: systemd (Ubuntu)
     Importance: Undecided
         Status: New

** Description changed:

- I have this notebook 
+ I have this notebook
  HP 15 ac 191 nl
  
- Intel® Core™ i5-5200U with integrated Intel HD 5500 
+ Intel® Core™ i5-5200U with integrated Intel HD 5500
  RAM 8 gb
- DEdicated GPU AMD Radeon R5 M330 
+ DEdicated GPU AMD Radeon R5 M330
  
  I am running kubuntu 16.04 beta2.
  
- When i suspend the pc, gettin down the screen or givin the command in the menù, the screen goes black but the fan kepps running. So you can hear the fan working..and the pc got hot.
+ When i suspend the pc, gettin down the screen or givin the command in the menù, the screen goes black but the fan keeps running. So you can hear the fan working..and the pc got hot.
  It is also impossible to wake up the pc, it stays freezed in this condizion, i have to force the shutdown with the power button pressing it for 3 sec.
  
  The problem is present every time i try to suspend the pc.

** Description changed:

  I have this notebook
  HP 15 ac 191 nl
  
  Intel® Core™ i5-5200U with integrated Intel HD 5500
  RAM 8 gb
  DEdicated GPU AMD Radeon R5 M330
  
  I am running kubuntu 16.04 beta2.
  
  When i suspend the pc, gettin down the screen or givin the command in the menù, the screen goes black but the fan keeps running. So you can hear the fan working..and the pc got hot.
- It is also impossible to wake up the pc, it stays freezed in this condizion, i have to force the shutdown with the power button pressing it for 3 sec.
+ It is also impossible to wake up the pc, it stays freezed in this condition, i have to force the shutdown with the power button pressing it for 3 sec. 
  
  The problem is present every time i try to suspend the pc.

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https://bugs.launchpad.net/bugs/1566828

Title:
  Suspension does not work, freezes the pc

Status in systemd package in Ubuntu:
  New

Bug description:
  I have this notebook
  HP 15 ac 191 nl

  Intel® Core™ i5-5200U with integrated Intel HD 5500
  RAM 8 gb
  DEdicated GPU AMD Radeon R5 M330

  I am running kubuntu 16.04 beta2.

  When i suspend the pc, gettin down the screen or givin the command in the menù, the screen goes black but the fan keeps running. So you can hear the fan working..and the pc got hot.
  It is also impossible to wake up the pc, it stays freezed in this condition, i have to force the shutdown with the power button pressing it for 3 sec. 

  The problem is present every time i try to suspend the pc.

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