[Bug 1610434] [NEW] Reboot after Trusty HWE upgrade freezes saying Restoring resolver state

Fri Aug 5 20:49:09 UTC 2016

Public bug reported:

Having updated update-manager from trusty-proposed yesterday I booted
into Ubuntu GNOME Trusty w/Utopic HWE and update-notifier told me that
my HWE was EOL so I accepted the upgrade. Everything seemed to complete
successfully and I was notified to reboot. Upon doing so boot freezes
with the message "Restoring resolver state". I was unsure what package
to file this against and since I can't boot that install I was unable to
file using ubuntu-bug anyway. This freeze occurs whether trying to boot
the lts-xenial kernel or the older lts-utopic kernel.

I can collect info as needed, the only useful I see in the logs in from
apt/history beginning with the update-manager update yesterday and
ending with the HWE EOL upgrade just a short time ago:

Start-Date: 2016-08-04  19:23:23
Commandline: apt-get install update-manager
Upgrade: update-manager:i386 (0.196.14, 0.196.15), python3-update-manager:i386 (0.196.14, 0.196.15), update-manager-core:i386 (0.196.14, 0.196.15)
End-Date: 2016-08-04  19:23:35

Start-Date: 2016-08-05  13:57:56
Commandline: aptdaemon role='role-commit-packages' sender=':1.50'
Install: xserver-xorg-input-synaptics-lts-xenial:i386 (1.8.2-1ubuntu3~trusty1, automatic), libgl1-mesa-dri-lts-xenial:i386 (11.2.0-1ubuntu2~trusty1, automatic), xserver-xorg-video-amdgpu-lts-xenial:i386 (1.1.0-1~trusty1, automatic), libgles2-mesa-lts-xenial:i386 (11.2.0-1ubuntu2~trusty1), linux-headers-4.4.0-31-generic:i386 (4.4.0-31.50~14.04.1, automatic), xserver-xorg-video-qxl-lts-xenial:i386 (0.1.4-3ubuntu3~trusty1, automatic), xserver-xorg-video-savage-lts-xenial:i386 (2.3.8-1ubuntu3~trusty1, automatic), linux-image-4.4.0-31-generic:i386 (4.4.0-31.50~14.04.1, automatic), xserver-xorg-video-trident-lts-xenial:i386 (1.3.7-1build2~trusty1, automatic), xserver-xorg-video-siliconmotion-lts-xenial:i386 (1.7.8-1ubuntu6~trusty1, automatic), libegl1-mesa-lts-xenial:i386 (11.2.0-1ubuntu2~trusty1), xserver-xorg-lts-xenial:i386 (7.7+13ubuntu3~trusty2), xserver-xorg-input-vmmouse-lts-xenial:i386 (13.1.0-1ubuntu2~trusty1, automatic), libglapi-mesa-lts-xenial:i386 (11.2.0-1ubuntu2~trusty1, automatic), xserver-xorg-video-nouveau-lts-xenial:i386 (1.0.12-1build2~trusty1, automatic), xserver-xorg-input-wacom-lts-xenial:i386 (0.32.0-0ubuntu3~trusty1, automatic), linux-generic-lts-xenial:i386 (4.4.0.31.21), xserver-xorg-video-openchrome-lts-xenial:i386 (0.3.3+git20160310-1~trusty1, automatic), xserver-xorg-input-all-lts-xenial:i386 (7.7+13ubuntu3~trusty2), xserver-xorg-video-neomagic-lts-xenial:i386 (1.2.9-1build2~trusty1, automatic), xserver-xorg-video-vesa-lts-xenial:i386 (2.3.4-1build2~trusty1, automatic), xserver-xorg-input-evdev-lts-xenial:i386 (2.10.1-1ubuntu2~trusty1, automatic), libllvm3.8v4:i386 (3.8-2ubuntu3~trusty4, automatic), xserver-xorg-video-vmware-lts-xenial:i386 (13.1.0-2ubuntu3~trusty1, automatic), linux-headers-4.4.0-31:i386 (4.4.0-31.50~14.04.1, automatic), linux-image-extra-4.4.0-31-generic:i386 (4.4.0-31.50~14.04.1, automatic), xserver-xorg-video-radeon-lts-xenial:i386 (7.7.0-1~trusty1, automatic), xserver-xorg-video-tdfx-lts-xenial:i386 (1.4.6-1build2~trusty1, automatic), xserver-xorg-video-fbdev-lts-xenial:i386 (0.4.4-1build5~trusty1, automatic), libgl1-mesa-glx-lts-xenial:i386 (11.2.0-1ubuntu2~trusty1), xserver-xorg-video-intel-lts-xenial:i386 (2.99.917+git20160325-1ubuntu1~trusty1, automatic), libgbm1-lts-xenial:i386 (11.2.0-1ubuntu2~trusty1, automatic), thermald:i386 (1.4.3-5~14.04.4, automatic), xserver-xorg-video-mga-lts-xenial:i386 (1.6.4-1build2~trusty1, automatic), libdrm-amdgpu1:i386 (2.4.67-1ubuntu0.14.04.1), linux-headers-generic-lts-xenial:i386 (4.4.0.31.21, automatic), linux-image-generic-lts-xenial:i386 (4.4.0.31.21, automatic), libxatracker2-lts-xenial:i386 (11.2.0-1ubuntu2~trusty1), xserver-xorg-video-all-lts-xenial:i386 (7.7+13ubuntu3~trusty2, automatic), libgles1-mesa-lts-xenial:i386 (11.2.0-1ubuntu2~trusty1), xserver-xorg-video-sisusb-lts-xenial:i386 (0.9.6-2build5~trusty1, automatic), xserver-xorg-core-lts-xenial:i386 (1.18.3-1ubuntu2.2~trusty2), xserver-xorg-video-cirrus-lts-xenial:i386 (1.5.3-1ubuntu3~trusty1, automatic), xserver-xorg-video-ati-lts-xenial:i386 (7.7.0-1~trusty1, automatic)
Upgrade: firefox:i386 (47.0+build3-0ubuntu0.14.04.1, 48.0+build2-0ubuntu0.14.04.1), avahi-autoipd:i386 (0.6.31-4ubuntu1, 0.6.31-4ubuntu1.1), oxideqt-codecs-extra:i386 (1.15.8-0ubuntu0.14.04.1, 1.16.5-0ubuntu0.14.04.1), libavahi-common-data:i386 (0.6.31-4ubuntu1, 0.6.31-4ubuntu1.1), libavahi-client3:i386 (0.6.31-4ubuntu1, 0.6.31-4ubuntu1.1), libavahi-common3:i386 (0.6.31-4ubuntu1, 0.6.31-4ubuntu1.1), avahi-utils:i386 (0.6.31-4ubuntu1, 0.6.31-4ubuntu1.1), avahi-daemon:i386 (0.6.31-4ubuntu1, 0.6.31-4ubuntu1.1), libavahi-gobject0:i386 (0.6.31-4ubuntu1, 0.6.31-4ubuntu1.1), libavahi-glib1:i386 (0.6.31-4ubuntu1, 0.6.31-4ubuntu1.1), firefox-locale-en:i386 (47.0+build3-0ubuntu0.14.04.1, 48.0+build2-0ubuntu0.14.04.1), libavahi-core7:i386 (0.6.31-4ubuntu1, 0.6.31-4ubuntu1.1)
Remove: xserver-xorg-video-neomagic-lts-utopic:i386 (1.2.8-1build2~trusty1), xserver-xorg-video-vesa-lts-utopic:i386 (2.3.3-1build2~trusty1), xserver-xorg-input-evdev-lts-utopic:i386 (2.9.0-1ubuntu2~trusty1), xserver-xorg-video-vmware-lts-utopic:i386 (13.0.2-3ubuntu1~trusty1), xserver-xorg-video-mach64-lts-utopic:i386 (6.9.4-2~trusty1), xserver-xorg-video-radeon-lts-utopic:i386 (7.4.0-2ubuntu2~trusty1), xserver-xorg-video-tdfx-lts-utopic:i386 (1.4.5-1build2~trusty1), xserver-xorg-video-fbdev-lts-utopic:i386 (0.4.4-1build2~trusty1), libgl1-mesa-glx-lts-utopic:i386 (10.3.2-0ubuntu1~trusty2), xserver-xorg-video-intel-lts-utopic:i386 (2.99.914-1~exp1ubuntu4.5~trusty1), libgbm1-lts-utopic:i386 (10.3.2-0ubuntu1~trusty2), xserver-xorg-video-mga-lts-utopic:i386 (1.6.3-2build1~trusty1), libegl1-mesa-drivers-lts-utopic:i386 (10.3.2-0ubuntu1~trusty2), libxatracker2-lts-utopic:i386 (10.3.2-0ubuntu1~trusty2), libgles1-mesa-lts-utopic:i386 (10.3.2-0ubuntu1~trusty2), xserver-xorg-video-sisusb-lts-utopic:i386 (0.9.6-2build2~trusty1), xserver-xorg-core-lts-utopic:i386 (1.16.0-1ubuntu1.2~trusty2), xserver-xorg-video-modesetting-lts-utopic:i386 (0.9.0-1build1~trusty1), xserver-xorg-video-cirrus-lts-utopic:i386 (1.5.2-2build1~trusty1), xserver-xorg-video-ati-lts-utopic:i386 (7.4.0-2ubuntu2~trusty1), xserver-xorg-input-synaptics-lts-utopic:i386 (1.8.1-1ubuntu1~trusty1), libgl1-mesa-dri-lts-utopic:i386 (10.3.2-0ubuntu1~trusty2), libwayland-egl1-mesa-lts-utopic:i386 (10.3.2-0ubuntu1~trusty2), xserver-xorg-input-all-lts-utopic:i386 (7.7+7ubuntu2~trusty1), xserver-xorg-input-mouse-lts-utopic:i386 (1.9.0-1build2~trusty1), libgles2-mesa-lts-utopic:i386 (10.3.2-0ubuntu1~trusty2), xserver-xorg-video-savage-lts-utopic:i386 (2.3.7-2ubuntu3~trusty1), xserver-xorg-video-trident-lts-utopic:i386 (1.3.6-0ubuntu6~trusty1), xserver-xorg-video-siliconmotion-lts-utopic:i386 (1.7.7-2build2~trusty1), libegl1-mesa-lts-utopic:i386 (10.3.2-0ubuntu1~trusty2), xserver-xorg-lts-utopic:i386 (7.7+7ubuntu2~trusty1), xserver-xorg-input-vmmouse-lts-utopic:i386 (13.0.0-1build2~trusty1), xserver-xorg-video-r128-lts-utopic:i386 (6.9.2-1build2~trusty1), libglapi-mesa-lts-utopic:i386 (10.3.2-0ubuntu1~trusty2), xserver-xorg-video-nouveau-lts-utopic:i386 (1.0.11-1ubuntu2~trusty1), libopenvg1-mesa-lts-utopic:i386 (10.3.2-0ubuntu1~trusty2), xserver-xorg-input-wacom-lts-utopic:i386 (0.25.0-0ubuntu1~trusty1), xserver-xorg-video-openchrome-lts-utopic:i386 (0.3.3-1build2~trusty1), xserver-xorg-video-all-lts-utopic:i386 (7.7+7ubuntu2~trusty1)
End-Date: 2016-08-05  14:19:55

The hardware in use is pretty simple and straightforward (and known to
work with Xenial):

Intel Atom CPU  230 @ 1.60GHz
Intel 82945G/GZ Integrated Graphics Controller (rev 02)
Intel N10/ICH 7 Family High Definition Audio Controller (rev 01)
Realtek RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)
2GB DDR2 RAM

Looking in home I see .Xauthority is a blank file, not sure what that
mens if anything.

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1610434

Title:
  Reboot after Trusty HWE upgrade freezes saying Restoring resolver
  state

Status in update-manager package in Ubuntu:
  New

Bug description:
  Having updated update-manager from trusty-proposed yesterday I booted
  into Ubuntu GNOME Trusty w/Utopic HWE and update-notifier told me that
  my HWE was EOL so I accepted the upgrade. Everything seemed to
  complete successfully and I was notified to reboot. Upon doing so boot
  freezes with the message "Restoring resolver state". I was unsure what
  package to file this against and since I can't boot that install I was
  unable to file using ubuntu-bug anyway. This freeze occurs whether
  trying to boot the lts-xenial kernel or the older lts-utopic kernel.

  I can collect info as needed, the only useful I see in the logs in
  from apt/history beginning with the update-manager update yesterday
  and ending with the HWE EOL upgrade just a short time ago:

  Start-Date: 2016-08-04  19:23:23
  Commandline: apt-get install update-manager
  Upgrade: update-manager:i386 (0.196.14, 0.196.15), python3-update-manager:i386 (0.196.14, 0.196.15), update-manager-core:i386 (0.196.14, 0.196.15)
  End-Date: 2016-08-04  19:23:35

  Start-Date: 2016-08-05  13:57:56
  Commandline: aptdaemon role='role-commit-packages' sender=':1.50'
  Install: xserver-xorg-input-synaptics-lts-xenial:i386 (1.8.2-1ubuntu3~trusty1, automatic), libgl1-mesa-dri-lts-xenial:i386 (11.2.0-1ubuntu2~trusty1, automatic), xserver-xorg-video-amdgpu-lts-xenial:i386 (1.1.0-1~trusty1, automatic), libgles2-mesa-lts-xenial:i386 (11.2.0-1ubuntu2~trusty1), linux-headers-4.4.0-31-generic:i386 (4.4.0-31.50~14.04.1, automatic), xserver-xorg-video-qxl-lts-xenial:i386 (0.1.4-3ubuntu3~trusty1, automatic), xserver-xorg-video-savage-lts-xenial:i386 (2.3.8-1ubuntu3~trusty1, automatic), linux-image-4.4.0-31-generic:i386 (4.4.0-31.50~14.04.1, automatic), xserver-xorg-video-trident-lts-xenial:i386 (1.3.7-1build2~trusty1, automatic), xserver-xorg-video-siliconmotion-lts-xenial:i386 (1.7.8-1ubuntu6~trusty1, automatic), libegl1-mesa-lts-xenial:i386 (11.2.0-1ubuntu2~trusty1), xserver-xorg-lts-xenial:i386 (7.7+13ubuntu3~trusty2), xserver-xorg-input-vmmouse-lts-xenial:i386 (13.1.0-1ubuntu2~trusty1, automatic), libglapi-mesa-lts-xenial:i386 (11.2.0-1ubuntu2~trusty1, automatic), xserver-xorg-video-nouveau-lts-xenial:i386 (1.0.12-1build2~trusty1, automatic), xserver-xorg-input-wacom-lts-xenial:i386 (0.32.0-0ubuntu3~trusty1, automatic), linux-generic-lts-xenial:i386 (4.4.0.31.21), xserver-xorg-video-openchrome-lts-xenial:i386 (0.3.3+git20160310-1~trusty1, automatic), xserver-xorg-input-all-lts-xenial:i386 (7.7+13ubuntu3~trusty2), xserver-xorg-video-neomagic-lts-xenial:i386 (1.2.9-1build2~trusty1, automatic), xserver-xorg-video-vesa-lts-xenial:i386 (2.3.4-1build2~trusty1, automatic), xserver-xorg-input-evdev-lts-xenial:i386 (2.10.1-1ubuntu2~trusty1, automatic), libllvm3.8v4:i386 (3.8-2ubuntu3~trusty4, automatic), xserver-xorg-video-vmware-lts-xenial:i386 (13.1.0-2ubuntu3~trusty1, automatic), linux-headers-4.4.0-31:i386 (4.4.0-31.50~14.04.1, automatic), linux-image-extra-4.4.0-31-generic:i386 (4.4.0-31.50~14.04.1, automatic), xserver-xorg-video-radeon-lts-xenial:i386 (7.7.0-1~trusty1, automatic), xserver-xorg-video-tdfx-lts-xenial:i386 (1.4.6-1build2~trusty1, automatic), xserver-xorg-video-fbdev-lts-xenial:i386 (0.4.4-1build5~trusty1, automatic), libgl1-mesa-glx-lts-xenial:i386 (11.2.0-1ubuntu2~trusty1), xserver-xorg-video-intel-lts-xenial:i386 (2.99.917+git20160325-1ubuntu1~trusty1, automatic), libgbm1-lts-xenial:i386 (11.2.0-1ubuntu2~trusty1, automatic), thermald:i386 (1.4.3-5~14.04.4, automatic), xserver-xorg-video-mga-lts-xenial:i386 (1.6.4-1build2~trusty1, automatic), libdrm-amdgpu1:i386 (2.4.67-1ubuntu0.14.04.1), linux-headers-generic-lts-xenial:i386 (4.4.0.31.21, automatic), linux-image-generic-lts-xenial:i386 (4.4.0.31.21, automatic), libxatracker2-lts-xenial:i386 (11.2.0-1ubuntu2~trusty1), xserver-xorg-video-all-lts-xenial:i386 (7.7+13ubuntu3~trusty2, automatic), libgles1-mesa-lts-xenial:i386 (11.2.0-1ubuntu2~trusty1), xserver-xorg-video-sisusb-lts-xenial:i386 (0.9.6-2build5~trusty1, automatic), xserver-xorg-core-lts-xenial:i386 (1.18.3-1ubuntu2.2~trusty2), xserver-xorg-video-cirrus-lts-xenial:i386 (1.5.3-1ubuntu3~trusty1, automatic), xserver-xorg-video-ati-lts-xenial:i386 (7.7.0-1~trusty1, automatic)
  Upgrade: firefox:i386 (47.0+build3-0ubuntu0.14.04.1, 48.0+build2-0ubuntu0.14.04.1), avahi-autoipd:i386 (0.6.31-4ubuntu1, 0.6.31-4ubuntu1.1), oxideqt-codecs-extra:i386 (1.15.8-0ubuntu0.14.04.1, 1.16.5-0ubuntu0.14.04.1), libavahi-common-data:i386 (0.6.31-4ubuntu1, 0.6.31-4ubuntu1.1), libavahi-client3:i386 (0.6.31-4ubuntu1, 0.6.31-4ubuntu1.1), libavahi-common3:i386 (0.6.31-4ubuntu1, 0.6.31-4ubuntu1.1), avahi-utils:i386 (0.6.31-4ubuntu1, 0.6.31-4ubuntu1.1), avahi-daemon:i386 (0.6.31-4ubuntu1, 0.6.31-4ubuntu1.1), libavahi-gobject0:i386 (0.6.31-4ubuntu1, 0.6.31-4ubuntu1.1), libavahi-glib1:i386 (0.6.31-4ubuntu1, 0.6.31-4ubuntu1.1), firefox-locale-en:i386 (47.0+build3-0ubuntu0.14.04.1, 48.0+build2-0ubuntu0.14.04.1), libavahi-core7:i386 (0.6.31-4ubuntu1, 0.6.31-4ubuntu1.1)
  Remove: xserver-xorg-video-neomagic-lts-utopic:i386 (1.2.8-1build2~trusty1), xserver-xorg-video-vesa-lts-utopic:i386 (2.3.3-1build2~trusty1), xserver-xorg-input-evdev-lts-utopic:i386 (2.9.0-1ubuntu2~trusty1), xserver-xorg-video-vmware-lts-utopic:i386 (13.0.2-3ubuntu1~trusty1), xserver-xorg-video-mach64-lts-utopic:i386 (6.9.4-2~trusty1), xserver-xorg-video-radeon-lts-utopic:i386 (7.4.0-2ubuntu2~trusty1), xserver-xorg-video-tdfx-lts-utopic:i386 (1.4.5-1build2~trusty1), xserver-xorg-video-fbdev-lts-utopic:i386 (0.4.4-1build2~trusty1), libgl1-mesa-glx-lts-utopic:i386 (10.3.2-0ubuntu1~trusty2), xserver-xorg-video-intel-lts-utopic:i386 (2.99.914-1~exp1ubuntu4.5~trusty1), libgbm1-lts-utopic:i386 (10.3.2-0ubuntu1~trusty2), xserver-xorg-video-mga-lts-utopic:i386 (1.6.3-2build1~trusty1), libegl1-mesa-drivers-lts-utopic:i386 (10.3.2-0ubuntu1~trusty2), libxatracker2-lts-utopic:i386 (10.3.2-0ubuntu1~trusty2), libgles1-mesa-lts-utopic:i386 (10.3.2-0ubuntu1~trusty2), xserver-xorg-video-sisusb-lts-utopic:i386 (0.9.6-2build2~trusty1), xserver-xorg-core-lts-utopic:i386 (1.16.0-1ubuntu1.2~trusty2), xserver-xorg-video-modesetting-lts-utopic:i386 (0.9.0-1build1~trusty1), xserver-xorg-video-cirrus-lts-utopic:i386 (1.5.2-2build1~trusty1), xserver-xorg-video-ati-lts-utopic:i386 (7.4.0-2ubuntu2~trusty1), xserver-xorg-input-synaptics-lts-utopic:i386 (1.8.1-1ubuntu1~trusty1), libgl1-mesa-dri-lts-utopic:i386 (10.3.2-0ubuntu1~trusty2), libwayland-egl1-mesa-lts-utopic:i386 (10.3.2-0ubuntu1~trusty2), xserver-xorg-input-all-lts-utopic:i386 (7.7+7ubuntu2~trusty1), xserver-xorg-input-mouse-lts-utopic:i386 (1.9.0-1build2~trusty1), libgles2-mesa-lts-utopic:i386 (10.3.2-0ubuntu1~trusty2), xserver-xorg-video-savage-lts-utopic:i386 (2.3.7-2ubuntu3~trusty1), xserver-xorg-video-trident-lts-utopic:i386 (1.3.6-0ubuntu6~trusty1), xserver-xorg-video-siliconmotion-lts-utopic:i386 (1.7.7-2build2~trusty1), libegl1-mesa-lts-utopic:i386 (10.3.2-0ubuntu1~trusty2), xserver-xorg-lts-utopic:i386 (7.7+7ubuntu2~trusty1), xserver-xorg-input-vmmouse-lts-utopic:i386 (13.0.0-1build2~trusty1), xserver-xorg-video-r128-lts-utopic:i386 (6.9.2-1build2~trusty1), libglapi-mesa-lts-utopic:i386 (10.3.2-0ubuntu1~trusty2), xserver-xorg-video-nouveau-lts-utopic:i386 (1.0.11-1ubuntu2~trusty1), libopenvg1-mesa-lts-utopic:i386 (10.3.2-0ubuntu1~trusty2), xserver-xorg-input-wacom-lts-utopic:i386 (0.25.0-0ubuntu1~trusty1), xserver-xorg-video-openchrome-lts-utopic:i386 (0.3.3-1build2~trusty1), xserver-xorg-video-all-lts-utopic:i386 (7.7+7ubuntu2~trusty1)
  End-Date: 2016-08-05  14:19:55

  The hardware in use is pretty simple and straightforward (and known to
  work with Xenial):

  Intel Atom CPU  230 @ 1.60GHz
  Intel 82945G/GZ Integrated Graphics Controller (rev 02)
  Intel N10/ICH 7 Family High Definition Audio Controller (rev 01)
  Realtek RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)
  2GB DDR2 RAM

  Looking in home I see .Xauthority is a blank file, not sure what that
  mens if anything.

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