[Bug 1642966] Re: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

[Robie Basak]

On Fri, Dec 02, 2016 at 10:19:24AM -0000, Martin Pitt wrote:
> It sounds like cups.service gets stopped, but around the same time
> something tries to start it again, possibly via either cups.path or
> cups.socket. In generally, if you need to prevent a service from
> restarting, you need to first stop all "auto-activating" units (path,
> socket, timer) as well, and before stopping the .service.

In my failure example, I wonder if cupsd itself is triggering systemd to
start it as it shuts down (by creating the keepalive file briefly after
receiving the shutdown signal but before quitting).

However, in the real world failure case, cups.path is stopped before
cups.service, so I don't think that can be it.

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Title:
  package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new
  pre-removal script returned error exit status 1

Status in cups package in Ubuntu:
  Confirmed
Status in init-system-helpers package in Ubuntu:
  Confirmed
Status in systemd package in Ubuntu:
  Confirmed

Bug description:
  This is in xenial-proposed, please block release to -updates
  accordingly :)

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: cups-daemon 2.1.3-4
  ProcVersionSignature: Ubuntu 4.4.0-46.67-generic 4.4.24
  Uname: Linux 4.4.0-46-generic x86_64
  NonfreeKernelModules: zfs zunicode zcommon znvpair zavl
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CupsErrorLog:
   
  Date: Fri Nov 18 11:13:15 2016
  ErrorMessage: subprocess new pre-removal script returned error exit status 1
  InstallationDate: Installed on 2016-05-02 (200 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  Lpstat: device for mallards-officejet-pro-8600: dnssd://Officejet%20Pro%208600%20%5BD63461%5D._ipp._tcp.local/?uuid=1c852a4d-b800-1f08-abcd-d89d67d63461
  MachineType: Dell Inc. XPS 15 9550
  Papersize: a4
  PpdFiles: mallards-officejet-pro-8600: HP Officejet Pro 8600, hpcups 3.16.3
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.4.0-46-generic.efi.signed root=UUID=3643ef37-7cee-41b3-9387-2faa819c44db ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-46-generic.efi.signed root=UUID=3643ef37-7cee-41b3-9387-2faa819c44db ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.1
   apt  1.2.15
  SourcePackage: cups
  Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/07/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 01.02.00
  dmi.board.name: 0N7TVV
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr01.02.00:bd04/07/2016:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 15 9550
  dmi.sys.vendor: Dell Inc.

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