[Bug 1547622] [NEW] Installer crashes while installing bootloader. Alienware 17 R3 laptop brand new

[Justin Michael Cloutier]

Public bug reported:

I am just trying to get Ubuntu 14.04.4 installed on my new laptop. It
always fails at installing grub. I have run sudo hdparm -I /dev/sda the
drive is not frozen. I have removed all boot entries from UEFI still a
no go. I am using UEFI with secure boot enabled.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubiquity 2.18.8.12
ProcVersionSignature: Ubuntu 4.2.0-27.32~14.04.1-generic 4.2.8-ckt1
Uname: Linux 4.2.0-27-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CasperVersion: 1.340.2
Date: Fri Feb 19 13:19:08 2016
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper quiet splash --
LiveMediaBuild: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: grub-installer (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty ubiquity-2.18.8.12 ubuntu

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to grub-installer in Ubuntu.
https://bugs.launchpad.net/bugs/1547622

Title:
  Installer crashes while installing bootloader. Alienware 17 R3 laptop
  brand new

Status in grub-installer package in Ubuntu:
  New

Bug description:
  I am just trying to get Ubuntu 14.04.4 installed on my new laptop. It
  always fails at installing grub. I have run sudo hdparm -I /dev/sda
  the drive is not frozen. I have removed all boot entries from UEFI
  still a no go. I am using UEFI with secure boot enabled.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubiquity 2.18.8.12
  ProcVersionSignature: Ubuntu 4.2.0-27.32~14.04.1-generic 4.2.8-ckt1
  Uname: Linux 4.2.0-27-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CasperVersion: 1.340.2
  Date: Fri Feb 19 13:19:08 2016
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper quiet splash --
  LiveMediaBuild: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: grub-installer
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/grub-installer/+bug/1547622/+subscriptions