[Bug 1534171] [NEW] linux 3.19 kernel fuzzy video no wireless possibly something with kernel and chipset on Dell studio 1555

Joyce joyce.nord at gmail.com
Thu Jan 14 14:07:09 UTC 2016


Public bug reported:

Most recent updates to 14.04 LTS on a Dell Studio 1555 screwed up video
and disabled wireless and wired network card. I used advanced Ubuntu
startup in order to use prior (before updates) linux kernel in order to
post this, as neither network card would work.

Ran lshw and grabbed the following:

display:0
             description: VGA compatible controller
             product: Mobile 4 Series Chipset Integrated Graphics Controller
             vendor: Intel Corporation
             physical id: 2
             bus info: pci at 0000:00:02.0
             version: 07
             width: 64 bits
             clock: 33MHz
             capabilities: msi pm vga_controller bus_master cap_list rom
             configuration: driver=i915 latency=0
             resources: irq:47 memory:fc000000-fc3fffff memory:d0000000-dfffffff

-display:1 UNCLAIMED
             description: Display controller
             product: Mobile 4 Series Chipset Integrated Graphics Controller
             vendor: Intel Corporation
             physical id: 2.1
             bus info: pci at 0000:00:02.1
             version: 07
             width: 64 bits
             clock: 33MHz
             capabilities: pm bus_master cap_list
             configuration: latency=0
             resources: memory:fc400000-fc4fffff

*-network
                description: Wireless interface
                product: WiFi Link 5100
                vendor: Intel Corporation
                physical id: 0
                bus info: pci at 0000:04:00.0
                logical name: wlan0
                version: 00
                serial: 00:22:fb:98:03:08
                width: 64 bits
                clock: 33MHz
                capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
                configuration: broadcast=yes driver=iwlwifi driverversion=3.16.0-57-generic firmware=8.83.5.1 build 33692 ip=192.168.2.109 latency=0 link=yes multicast=yes wireless=IEEE 802.11abgn
                resources: irq:46 memory:f8000000-f8001fff

 *-network
                description: Ethernet interface
                product: NetLink BCM5784M Gigabit Ethernet PCIe
                vendor: Broadcom Corporation
                physical id: 0
                bus info: pci at 0000:08:00.0
                logical name: eth0
                version: 10
                serial: 00:26:b9:13:27:18
                capacity: 1Gbit/s
                width: 64 bits
                clock: 33MHz
                capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
                configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.137 firmware=sb v2.17 latency=0 link=no multicast=yes port=twisted pair
                resources: irq:48 memory:fc500000-fc50ffff

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: chromium-browser 47.0.2526.106-0ubuntu0.14.04.1.1107
ProcVersionSignature: Ubuntu 3.16.0-57.77~14.04.1-generic 3.16.7-ckt20
Uname: Linux 3.16.0-57-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
AptdaemonVersion: 1.1.1-1ubuntu5.2
Architecture: amd64
CrashReports:
 600:0:116:207954:2016-01-14 08:57:31.592941761 -0500:2016-01-14 08:57:32.592941761 -0500:/var/crash/chromium-browser.0.crash
 600:0:116:207927:2016-01-14 08:57:32.516941290 -0500:2016-01-14 08:57:32.496941191 -0500:/var/crash/libnss3:amd64.0.crash
 600:0:116:207927:2016-01-14 08:57:32.232939882 -0500:2016-01-14 08:57:31.988938672 -0500:/var/crash/libnss3-nssdb.0.crash
Date: Thu Jan 14 08:57:32 2016
DuplicateSignature: package:chromium-browser:47.0.2526.106-0ubuntu0.14.04.1.1107:package chromium-browser is already installed and configured
ErrorMessage: package chromium-browser is already installed and configured
InstallationDate: Installed on 2015-06-23 (204 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: dpkg
Title: package chromium-browser 47.0.2526.106-0ubuntu0.14.04.1.1107 failed to install/upgrade: package chromium-browser is already installed and configured
UpgradeStatus: No upgrade log present (probably fresh install)
gconf-keys: /desktop/gnome/applications/browser/exec = b''/desktop/gnome/url-handlers/https/command = b''/desktop/gnome/url-handlers/https/enabled = b''/desktop/gnome/url-handlers/http/command = b''/desktop/gnome/url-handlers/http/enabled = b''/desktop/gnome/session/required_components/windowmanager = b''/apps/metacity/general/compositing_manager = b''/desktop/gnome/interface/icon_theme = b''/desktop/gnome/interface/gtk_theme = b''
modified.conffile..etc.default.chromium.browser: [deleted]

** Affects: dpkg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: already-installed amd64 apport-package trusty

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https://bugs.launchpad.net/bugs/1534171

Title:
  linux 3.19 kernel fuzzy video no wireless possibly something with
  kernel and chipset on Dell studio 1555

Status in dpkg package in Ubuntu:
  New

Bug description:
  Most recent updates to 14.04 LTS on a Dell Studio 1555 screwed up
  video and disabled wireless and wired network card. I used advanced
  Ubuntu startup in order to use prior (before updates) linux kernel in
  order to post this, as neither network card would work.

  Ran lshw and grabbed the following:

  display:0
               description: VGA compatible controller
               product: Mobile 4 Series Chipset Integrated Graphics Controller
               vendor: Intel Corporation
               physical id: 2
               bus info: pci at 0000:00:02.0
               version: 07
               width: 64 bits
               clock: 33MHz
               capabilities: msi pm vga_controller bus_master cap_list rom
               configuration: driver=i915 latency=0
               resources: irq:47 memory:fc000000-fc3fffff memory:d0000000-dfffffff

  -display:1 UNCLAIMED
               description: Display controller
               product: Mobile 4 Series Chipset Integrated Graphics Controller
               vendor: Intel Corporation
               physical id: 2.1
               bus info: pci at 0000:00:02.1
               version: 07
               width: 64 bits
               clock: 33MHz
               capabilities: pm bus_master cap_list
               configuration: latency=0
               resources: memory:fc400000-fc4fffff

  *-network
                  description: Wireless interface
                  product: WiFi Link 5100
                  vendor: Intel Corporation
                  physical id: 0
                  bus info: pci at 0000:04:00.0
                  logical name: wlan0
                  version: 00
                  serial: 00:22:fb:98:03:08
                  width: 64 bits
                  clock: 33MHz
                  capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
                  configuration: broadcast=yes driver=iwlwifi driverversion=3.16.0-57-generic firmware=8.83.5.1 build 33692 ip=192.168.2.109 latency=0 link=yes multicast=yes wireless=IEEE 802.11abgn
                  resources: irq:46 memory:f8000000-f8001fff

   *-network
                  description: Ethernet interface
                  product: NetLink BCM5784M Gigabit Ethernet PCIe
                  vendor: Broadcom Corporation
                  physical id: 0
                  bus info: pci at 0000:08:00.0
                  logical name: eth0
                  version: 10
                  serial: 00:26:b9:13:27:18
                  capacity: 1Gbit/s
                  width: 64 bits
                  clock: 33MHz
                  capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
                  configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.137 firmware=sb v2.17 latency=0 link=no multicast=yes port=twisted pair
                  resources: irq:48 memory:fc500000-fc50ffff

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: chromium-browser 47.0.2526.106-0ubuntu0.14.04.1.1107
  ProcVersionSignature: Ubuntu 3.16.0-57.77~14.04.1-generic 3.16.7-ckt20
  Uname: Linux 3.16.0-57-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  AptdaemonVersion: 1.1.1-1ubuntu5.2
  Architecture: amd64
  CrashReports:
   600:0:116:207954:2016-01-14 08:57:31.592941761 -0500:2016-01-14 08:57:32.592941761 -0500:/var/crash/chromium-browser.0.crash
   600:0:116:207927:2016-01-14 08:57:32.516941290 -0500:2016-01-14 08:57:32.496941191 -0500:/var/crash/libnss3:amd64.0.crash
   600:0:116:207927:2016-01-14 08:57:32.232939882 -0500:2016-01-14 08:57:31.988938672 -0500:/var/crash/libnss3-nssdb.0.crash
  Date: Thu Jan 14 08:57:32 2016
  DuplicateSignature: package:chromium-browser:47.0.2526.106-0ubuntu0.14.04.1.1107:package chromium-browser is already installed and configured
  ErrorMessage: package chromium-browser is already installed and configured
  InstallationDate: Installed on 2015-06-23 (204 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: dpkg
  Title: package chromium-browser 47.0.2526.106-0ubuntu0.14.04.1.1107 failed to install/upgrade: package chromium-browser is already installed and configured
  UpgradeStatus: No upgrade log present (probably fresh install)
  gconf-keys: /desktop/gnome/applications/browser/exec = b''/desktop/gnome/url-handlers/https/command = b''/desktop/gnome/url-handlers/https/enabled = b''/desktop/gnome/url-handlers/http/command = b''/desktop/gnome/url-handlers/http/enabled = b''/desktop/gnome/session/required_components/windowmanager = b''/apps/metacity/general/compositing_manager = b''/desktop/gnome/interface/icon_theme = b''/desktop/gnome/interface/gtk_theme = b''
  modified.conffile..etc.default.chromium.browser: [deleted]

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