[Bug 1594046] [NEW] lts 16.04 crashes frequently on acer TC-605

[David Johnston]

Public bug reported:

I recently installed ubuntu 16.04 LTS release when I did an upgrade to
whingedoze 10 (to get the product key then clean install, to set up a
dual boot with a linux distro).

It works reasonably, but crashes often after being left to go into sleep mode. 
I tried changing the sleep/hibernate options to avoid letting it go to sleep, and that decreased the frequency with which I hit crashes under those circumstances, but has highlighted that it still crashes at other unexpected times. 

I have noticed it crash when running browser games and also when playing
audio and when trying to install apps, but it is intermittent. I go back
to the same set of apps and they operate OK and I cant reproduce the
problem. When the machine locks I do a hard shutdown by holding down the
power key, and then when ubuntu starts up again usually there are bug
report dialogue boxes which pop up.

I also get those dialgue boxes sometimes even after having just done normal shutdowns. 
I have clicked send report on almost all of them, and it has prompted me for the root password and seems to have sent bug reports. 

I want to contribute to find the problems and make the release better,
but the crashes are happening so frequently it makes me wonder whether
the release is just too unstable to use, or just not compatible with
this hardware. Windows 10 has never crashed on this machine. Its a
family machine, so my wife often uses the windows 10 install, and she
hasnt had any problems with it.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubuntu-release-upgrader-core 1:16.04.14
ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
Uname: Linux 4.4.0-22-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Sun Jun 19 10:11:26 2016
InstallationDate: Installed on 2016-05-28 (21 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade xenial

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https://bugs.launchpad.net/bugs/1594046

Title:
  lts 16.04 crashes frequently on acer TC-605

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I recently installed ubuntu 16.04 LTS release when I did an upgrade to
  whingedoze 10 (to get the product key then clean install, to set up a
  dual boot with a linux distro).

  It works reasonably, but crashes often after being left to go into sleep mode. 
  I tried changing the sleep/hibernate options to avoid letting it go to sleep, and that decreased the frequency with which I hit crashes under those circumstances, but has highlighted that it still crashes at other unexpected times. 

  I have noticed it crash when running browser games and also when
  playing audio and when trying to install apps, but it is intermittent.
  I go back to the same set of apps and they operate OK and I cant
  reproduce the problem. When the machine locks I do a hard shutdown by
  holding down the power key, and then when ubuntu starts up again
  usually there are bug report dialogue boxes which pop up.

  I also get those dialgue boxes sometimes even after having just done normal shutdowns. 
  I have clicked send report on almost all of them, and it has prompted me for the root password and seems to have sent bug reports. 

  I want to contribute to find the problems and make the release better,
  but the crashes are happening so frequently it makes me wonder whether
  the release is just too unstable to use, or just not compatible with
  this hardware. Windows 10 has never crashed on this machine. Its a
  family machine, so my wife often uses the windows 10 install, and she
  hasnt had any problems with it.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: ubuntu-release-upgrader-core 1:16.04.14
  ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
  Uname: Linux 4.4.0-22-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: Unity
  Date: Sun Jun 19 10:11:26 2016
  InstallationDate: Installed on 2016-05-28 (21 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)

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