[Bug 1556662] [NEW] Update not installing

[tyrell]

Public bug reported:

I can't install the update with apt-get, nor can i install the update
through the update-manager. When i use apt-get update it starts to
install then all of the files say error and i get a message that says:

Some index files failed to download, they have been ignored, or old ones used instead.
E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?

Also when i use the update-manager all of the files fail and i get a
message that says:

E:Some index files failed to download. They have been ignored, or old
ones used instead.

I'm not sure if it's something i have to install, or something i have to
do first.

** Affects: update-manager (Ubuntu)
     Importance: Undecided
     Assignee: tyrell (tyrellmccalmon94)
         Status: New


** Tags: dist-upgrade

** Changed in: update-manager (Ubuntu)
     Assignee: (unassigned) => tyrell (tyrellmccalmon94)

** Tags added: dist-upgrade

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https://bugs.launchpad.net/bugs/1556662

Title:
  Update not installing

Status in update-manager package in Ubuntu:
  New

Bug description:
  I can't install the update with apt-get, nor can i install the update
  through the update-manager. When i use apt-get update it starts to
  install then all of the files say error and i get a message that says:

  Some index files failed to download, they have been ignored, or old ones used instead.
  E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
  E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?

  Also when i use the update-manager all of the files fail and i get a
  message that says:

  E:Some index files failed to download. They have been ignored, or old
  ones used instead.

  I'm not sure if it's something i have to install, or something i have
  to do first.

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