[Bug 1564216] [NEW] USB keyboard is not working in Ubuntu Xenial installer for Gigabyte MP30-AR0 (APM X-Gene 1)

Ronald Maas ronaldjmaas at gmail.com
Thu Mar 31 03:41:30 UTC 2016


Public bug reported:

When I start the Ubuntu Xenial Installer, the USB keyboard is not
working. The installer was started from UEFI Shell using the command:

FS1:\EFI\BOOT\BOOTAA64.EFI

I had to restart the installer using the kernel option
'console=ttyS0,115200' and then use a serial connection.

Expected to happen
-----------------
Able to use USB keyboard to navigate through installer menus

What actually happened
----------------------
Computer was not responding to any of the keys entered on the USB keyboard

Hardware
--------
Gigabyte MP30-AR0 motherboard with APM X-Gene 1 processor flashed with TianoCore UEFI
Kingston KVR16LE11S8/4HB 16 GB ECC DDR3 DRAM
HGST Deskstar NAS 6 TB drive
Logitech USB keyboard

Software
----
Ubuntu Xenial Mini ISO downloaded from http://ports.ubuntu.com/ubuntu-ports/dists/xenial/main/installer-arm64/current/images/netboot/mini.iso (dated 29-Mar-2016)
UBoot has been replaced by TianoCore UEFI using the steps described in: https://rwmj.wordpress.com/2016/03/08/gigabyte-mp30-ar0-flashing-uefi/

Notes
-----
USB keyboard was properly working in UEFI before starting the Ubuntu installer
Both Centos 7.2 and Debian Testing were successfully installed on the system and running stable

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1564216

Title:
  USB keyboard is not working in Ubuntu Xenial installer for Gigabyte
  MP30-AR0 (APM X-Gene 1)

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  When I start the Ubuntu Xenial Installer, the USB keyboard is not
  working. The installer was started from UEFI Shell using the command:

  FS1:\EFI\BOOT\BOOTAA64.EFI

  I had to restart the installer using the kernel option
  'console=ttyS0,115200' and then use a serial connection.

  Expected to happen
  -----------------
  Able to use USB keyboard to navigate through installer menus

  What actually happened
  ----------------------
  Computer was not responding to any of the keys entered on the USB keyboard

  Hardware
  --------
  Gigabyte MP30-AR0 motherboard with APM X-Gene 1 processor flashed with TianoCore UEFI
  Kingston KVR16LE11S8/4HB 16 GB ECC DDR3 DRAM
  HGST Deskstar NAS 6 TB drive
  Logitech USB keyboard

  Software
  ----
  Ubuntu Xenial Mini ISO downloaded from http://ports.ubuntu.com/ubuntu-ports/dists/xenial/main/installer-arm64/current/images/netboot/mini.iso (dated 29-Mar-2016)
  UBoot has been replaced by TianoCore UEFI using the steps described in: https://rwmj.wordpress.com/2016/03/08/gigabyte-mp30-ar0-flashing-uefi/

  Notes
  -----
  USB keyboard was properly working in UEFI before starting the Ubuntu installer
  Both Centos 7.2 and Debian Testing were successfully installed on the system and running stable

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