[Bug 1622076] [NEW] Trying to upgrade from 14 to xenial, keeps crashing due to "3rd party"?

[William Tate]

Public bug reported:

Multiple attempts to upgrade to xenial on my laptop.  I have a few 3rd
party software but it's supposed to disable those.  Each time the same
error occurs.

lsb_release -rd
Description: Ubuntu 14.04.5 LTS
Release: 14.04

Running from the gui prompt and update-manager -d

Error:

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

 This can be caused by:
 * Upgrading to a pre-release version of Ubuntu
 * Running the current pre-release version of Ubuntu
 * Unofficial software packages not provided by Ubuntu

If none of this applies, then please report this bug using the command
'ubuntu-bug ubuntu-release-upgrader-core' in a terminal.


This happens at in the Distribution Upgrade program, second step of "setting new software channels", during the "calculating the changes" stage.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubuntu-release-upgrader-core 1:0.220.8
ProcVersionSignature: Ubuntu 3.13.0-95.142-generic 3.13.11-ckt39
Uname: Linux 3.13.0-95-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.21
Architecture: amd64
CrashDB: ubuntu
Date: Fri Sep  9 21:40:44 2016
InstallationDate: Installed on 2014-12-14 (636 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to trusty on 2016-09-10 (0 days ago)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade trusty

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https://bugs.launchpad.net/bugs/1622076

Title:
  Trying to upgrade from 14 to xenial, keeps crashing due to "3rd
  party"?

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  Multiple attempts to upgrade to xenial on my laptop.  I have a few 3rd
  party software but it's supposed to disable those.  Each time the same
  error occurs.

  lsb_release -rd
  Description: Ubuntu 14.04.5 LTS
  Release: 14.04

  Running from the gui prompt and update-manager -d

  Error:

  Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade.

   This can be caused by:
   * Upgrading to a pre-release version of Ubuntu
   * Running the current pre-release version of Ubuntu
   * Unofficial software packages not provided by Ubuntu

  If none of this applies, then please report this bug using the command
  'ubuntu-bug ubuntu-release-upgrader-core' in a terminal.

  
  This happens at in the Distribution Upgrade program, second step of "setting new software channels", during the "calculating the changes" stage.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubuntu-release-upgrader-core 1:0.220.8
  ProcVersionSignature: Ubuntu 3.13.0-95.142-generic 3.13.11-ckt39
  Uname: Linux 3.13.0-95-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.21
  Architecture: amd64
  CrashDB: ubuntu
  Date: Fri Sep  9 21:40:44 2016
  InstallationDate: Installed on 2014-12-14 (636 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to trusty on 2016-09-10 (0 days ago)

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