[Bug 1709062] [NEW] Software Updater fails to download repository info

peterzay peterzay1 at gmail.com
Mon Aug 7 11:21:22 UTC 2017


Public bug reported:

This problem started on Friday, August 4, 2017.

See screenshot for precise error.

Synaptic works fine.  So does the internet connection.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: update-manager 1:16.04.7
ProcVersionSignature: Ubuntu 4.4.0-89.112-generic 4.4.76
Uname: Linux 4.4.0-89-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Aug  7 07:13:17 2017
EcryptfsInUse: Yes
ExecutablePath: /usr/bin/update-manager
GsettingsChanges:
 b'com.ubuntu.update-manager' b'show-details' b'true'
 b'com.ubuntu.update-manager' b'first-run' b'false'
 b'com.ubuntu.update-manager' b'window-width' b'484'
 b'com.ubuntu.update-manager' b'launch-time' b'int64 1502104371'
InstallationDate: Installed on 2017-07-22 (15 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
InterpreterPath: /usr/bin/python3.5
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 SHELL=/bin/bash
 LANG=en_US.UTF-8
 LANGUAGE=en_US
 XDG_RUNTIME_DIR=<set>
SourcePackage: update-manager
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug xenial

** Attachment added: "Error message"
   https://bugs.launchpad.net/bugs/1709062/+attachment/4928325/+files/Screenshot%20from%202017-08-07%2007-03-33.png

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https://bugs.launchpad.net/bugs/1709062

Title:
  Software Updater fails to download repository info

Status in update-manager package in Ubuntu:
  New

Bug description:
  This problem started on Friday, August 4, 2017.

  See screenshot for precise error.

  Synaptic works fine.  So does the internet connection.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: update-manager 1:16.04.7
  ProcVersionSignature: Ubuntu 4.4.0-89.112-generic 4.4.76
  Uname: Linux 4.4.0-89-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.10
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Mon Aug  7 07:13:17 2017
  EcryptfsInUse: Yes
  ExecutablePath: /usr/bin/update-manager
  GsettingsChanges:
   b'com.ubuntu.update-manager' b'show-details' b'true'
   b'com.ubuntu.update-manager' b'first-run' b'false'
   b'com.ubuntu.update-manager' b'window-width' b'484'
   b'com.ubuntu.update-manager' b'launch-time' b'int64 1502104371'
  InstallationDate: Installed on 2017-07-22 (15 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  InterpreterPath: /usr/bin/python3.5
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   SHELL=/bin/bash
   LANG=en_US.UTF-8
   LANGUAGE=en_US
   XDG_RUNTIME_DIR=<set>
  SourcePackage: update-manager
  UpgradeStatus: No upgrade log present (probably fresh install)

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