[Bug 1736205] [NEW] Dell latitude E6540 powers off only after switching to console with ctrl+alt+F7

munbi 1736205 at bugs.launchpad.net
Mon Dec 4 17:27:17 UTC 2017


Public bug reported:

After updating from 16.10 to 17.04 the system hangs indefinitely when powering off from Gnome.
After manually switching to console '7' with ctrl+alt+F7 the shutdown procedure resumes and the system powers off correctly.
Reboot is not affected, i.e. the systems resets as expected when choosing 'Restart' instead of 'Power Off' from the Gnome dialog

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: systemd 234-2ubuntu12.1
ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
Uname: Linux 4.13.0-17-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.5
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Dec  4 18:21:00 2017
InstallationDate: Installed on 2017-04-19 (228 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
MachineType: Dell Inc. Latitude E6540
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic root=UUID=703a96bd-4006-46d6-89f2-01dd1aaeb8d3 ro quiet splash vt.handoff=7
SourcePackage: systemd
SystemdDelta:
 [EXTENDED]   /lib/systemd/system/rc-local.service → /lib/systemd/system/rc-local.service.d/debian.conf
 [EXTENDED]   /lib/systemd/system/user at .service → /lib/systemd/system/user at .service.d/timeout.conf
 
 2 overridden configuration files found.
UpgradeStatus: Upgraded to artful on 2017-10-31 (34 days ago)
dmi.bios.date: 05/19/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A21
dmi.board.name: 0725FP
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA21:bd05/19/2017:svnDellInc.:pnLatitudeE6540:pvr00:rvnDellInc.:rn0725FP:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6540
dmi.product.version: 00
dmi.sys.vendor: Dell Inc.

** Affects: systemd (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug artful

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https://bugs.launchpad.net/bugs/1736205

Title:
  Dell latitude E6540 powers off only after switching to console with
  ctrl+alt+F7

Status in systemd package in Ubuntu:
  New

Bug description:
  After updating from 16.10 to 17.04 the system hangs indefinitely when powering off from Gnome.
  After manually switching to console '7' with ctrl+alt+F7 the shutdown procedure resumes and the system powers off correctly.
  Reboot is not affected, i.e. the systems resets as expected when choosing 'Restart' instead of 'Power Off' from the Gnome dialog

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: systemd 234-2ubuntu12.1
  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
  Uname: Linux 4.13.0-17-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Dec  4 18:21:00 2017
  InstallationDate: Installed on 2017-04-19 (228 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  MachineType: Dell Inc. Latitude E6540
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic root=UUID=703a96bd-4006-46d6-89f2-01dd1aaeb8d3 ro quiet splash vt.handoff=7
  SourcePackage: systemd
  SystemdDelta:
   [EXTENDED]   /lib/systemd/system/rc-local.service → /lib/systemd/system/rc-local.service.d/debian.conf
   [EXTENDED]   /lib/systemd/system/user at .service → /lib/systemd/system/user at .service.d/timeout.conf
   
   2 overridden configuration files found.
  UpgradeStatus: Upgraded to artful on 2017-10-31 (34 days ago)
  dmi.bios.date: 05/19/2017
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A21
  dmi.board.name: 0725FP
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA21:bd05/19/2017:svnDellInc.:pnLatitudeE6540:pvr00:rvnDellInc.:rn0725FP:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6540
  dmi.product.version: 00
  dmi.sys.vendor: Dell Inc.

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