[Bug 1724650] Re: [Firmware Bug]: TSC_DEADLINE disabled due to Errata; please update microcode to version: 0x25 (or later)

Dan Streetman dan.streetman at canonical.com
Wed Dec 6 13:50:49 UTC 2017


> Can someone pls guide me step-by-step how to solve it?

This is not an Ubuntu bug.  Your processor microcode (firmware) is old
and contains bugs.  Sometimes motherboard BIOS updates contain processor
microcode updates, but not always, and BIOS isn't always at the latest
level.

To allow Ubuntu to update your processor microcode, do this (don't type
in the $ character):

$ sudo apt-add-repository restricted
$ sudo apt update
$ sudo apt install intel-microcode
$ sudo reboot


> I got this bug as well. 

See above; this isn't an Ubuntu bug.  Feel free to do the above steps to
allow Ubuntu to install updated processor microcode on each boot, to
address the buggy microcode in your CPU.

> My system is not shutting down as well.

That's unrelated to this bug.

-- 
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https://bugs.launchpad.net/bugs/1724650

Title:
  [Firmware Bug]: TSC_DEADLINE disabled due to Errata; please update
  microcode to version: 0x25 (or later)

Status in intel-microcode package in Ubuntu:
  Fix Released

Bug description:
  During boot the above message appears.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: evince 3.25.92-1
  ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
  Uname: Linux 4.13.0-12-generic x86_64
  ApportVersion: 2.20.7-0ubuntu1
  Architecture: amd64
  CasperVersion: 1.384
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Oct 18 20:25:20 2017
  LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926)
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: evince
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.20.4-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   Cannot stat file /proc/2447/fd/17: Stale file handle
   Cannot stat file /proc/2447/fd/18: Stale file handle
                        USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     2325 F.... pulseaudio
   /dev/snd/controlC1:  ubuntu     2325 F.... pulseaudio
  CasperVersion: 1.380
  CurrentDesktop: Unity:Unity7
  DistroRelease: Ubuntu 17.04
  LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 10f1:1a63 Importek 
   Bus 001 Device 003: ID 8087:07dc Intel Corp. 
   Bus 001 Device 002: ID 18a5:0302 Verbatim, Ltd Flash Drive
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Medion S6417 MD99651
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash ---
  ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
  RelatedPackageVersions:
   linux-restricted-modules-4.10.0-19-generic N/A
   linux-backports-modules-4.10.0-19-generic  N/A
   linux-firmware                             1.164
  Tags:  zesty
  Uname: Linux 4.10.0-19-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/10/2015
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: GOLF2.0_BD4.12R
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Golf 2.0
  dmi.board.vendor: Medion
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Medion
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnINSYDECorp.:bvrGOLF2.0_BD4.12R:bd08/10/2015:svnMedion:pnS6417MD99651:pvrTBDbyOEM:rvnMedion:rnGolf2.0:rvrType2-BoardVersion:cvnMedion:ct10:cvrChassisVersion:
  dmi.product.name: S6417 MD99651
  dmi.product.version: TBD by OEM
  dmi.sys.vendor: Medion
  --- 
  ApportVersion: 2.20.7-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     1685 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     1685 F.... pulseaudio
  CasperVersion: 1.387
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 17.10
  LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171017.1)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 10f1:1a63 Importek 
   Bus 001 Device 003: ID 8087:07dc Intel Corp. 
   Bus 001 Device 002: ID 18a5:0302 Verbatim, Ltd Flash Drive
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Medion S6417 MD99651
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=C.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash ---
  ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
  RelatedPackageVersions:
   linux-restricted-modules-4.13.0-16-generic N/A
   linux-backports-modules-4.13.0-16-generic  N/A
   linux-firmware                             1.169
  Tags:  artful
  Uname: Linux 4.13.0-16-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/10/2015
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: GOLF2.0_BD4.12R
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Golf 2.0
  dmi.board.vendor: Medion
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Medion
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnINSYDECorp.:bvrGOLF2.0_BD4.12R:bd08/10/2015:svnMedion:pnS6417MD99651:pvrTBDbyOEM:rvnMedion:rnGolf2.0:rvrType2-BoardVersion:cvnMedion:ct10:cvrChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: S6417 MD99651
  dmi.product.version: TBD by OEM
  dmi.sys.vendor: Medion

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