[Bug 1664043] [NEW] Installer crash near end of setup

gost 1664043 at bugs.launchpad.net
Sun Feb 12 18:34:57 UTC 2017


Public bug reported:

Ran the installer. Toward the end of setup after all files were copied
the installer crashed. Got this message:

"We're sorry; the installer crashed. After you close this window, we'll
allow you to file a bug report using the integrated bug reporting tool.
This will gather information about your system and your installation
process. The details will be sent to our bug tracker and a developer
will attend to the problem as soon as possible."

Install target was external USB stick, using encrypted LVM.

Duplicated this error several times. You should pay me by the hour to
use your software.

There were other bugs during this attempted install, a couple violations
of my privacy, and this cumbersome bug reporting process. Every other
install on every device I've tried has had its own unique errors. Since
I can't install Ubuntu, I take that as a sign to buy a Mac. I will not
be reporting the other bugs. I have better things to do.

I remember another installer bug I reported a couple years ago -- that
still has not been fixed. Because Ubuntu does not include "lvm2" in the
liveimage the installer cannot create encrypted partitions with lvm.
Also with that same old, old issue, installer fails creating encrypted
swap unless user goes in and manually shuts swapoff --all.

No customer should have to troubleshoot just to install the system. This
is crazy. These bugs should be the highest priority.

How do you expect people to use Ubuntu if they can't install it? I mean,
the *installer* crashes? Srsly?

Description:	Ubuntu 16.10
Release:	16.10

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: ubiquity 16.10.14
ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0
Uname: Linux 4.8.0-22-generic x86_64
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
CasperVersion: 1.379
Date: Sun Feb 12 12:04:57 2017
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/lubuntu.seed boot=casper quiet splash ---
LiveMediaBuild: Lubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.1)
ProcEnviron:
 TERM=unknown
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
 LC_NUMERIC=C.UTF-8
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: grub-installer (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug lubuntu ubiquity-16.10.14 yakkety

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to grub-installer in Ubuntu.
https://bugs.launchpad.net/bugs/1664043

Title:
  Installer crash near end of setup

Status in grub-installer package in Ubuntu:
  New

Bug description:
  Ran the installer. Toward the end of setup after all files were copied
  the installer crashed. Got this message:

  "We're sorry; the installer crashed. After you close this window,
  we'll allow you to file a bug report using the integrated bug
  reporting tool. This will gather information about your system and
  your installation process. The details will be sent to our bug tracker
  and a developer will attend to the problem as soon as possible."

  Install target was external USB stick, using encrypted LVM.

  Duplicated this error several times. You should pay me by the hour to
  use your software.

  There were other bugs during this attempted install, a couple
  violations of my privacy, and this cumbersome bug reporting process.
  Every other install on every device I've tried has had its own unique
  errors. Since I can't install Ubuntu, I take that as a sign to buy a
  Mac. I will not be reporting the other bugs. I have better things to
  do.

  I remember another installer bug I reported a couple years ago -- that
  still has not been fixed. Because Ubuntu does not include "lvm2" in
  the liveimage the installer cannot create encrypted partitions with
  lvm. Also with that same old, old issue, installer fails creating
  encrypted swap unless user goes in and manually shuts swapoff --all.

  No customer should have to troubleshoot just to install the system.
  This is crazy. These bugs should be the highest priority.

  How do you expect people to use Ubuntu if they can't install it? I
  mean, the *installer* crashes? Srsly?

  Description:	Ubuntu 16.10
  Release:	16.10

  ProblemType: Bug
  DistroRelease: Ubuntu 16.10
  Package: ubiquity 16.10.14
  ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0
  Uname: Linux 4.8.0-22-generic x86_64
  ApportVersion: 2.20.3-0ubuntu8
  Architecture: amd64
  CasperVersion: 1.379
  Date: Sun Feb 12 12:04:57 2017
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/lubuntu.seed boot=casper quiet splash ---
  LiveMediaBuild: Lubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.1)
  ProcEnviron:
   TERM=unknown
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
   LC_NUMERIC=C.UTF-8
  SourcePackage: grub-installer
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/grub-installer/+bug/1664043/+subscriptions



More information about the foundations-bugs mailing list