[Bug 1656504] Re: Permission denied when running apport-collect

Sat Jan 14 21:30:34 UTC 2017

nico, thank you for reporting this and helping make Ubuntu better.

To advise, you shouldn't be running apport-collect to a report on
Launchpad you aren't the original reporter of. Launchpad typically
blocks this type of action, so this may be intended behavior.

Despite this, can you please advise what happens when you run:
ubuntu-bug linux

** Changed in: apport (Ubuntu)
       Status: New => Incomplete

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Title:
  Permission denied when running apport-collect

Status in apport package in Ubuntu:
  Incomplete

Bug description:
  I tried several times to launch apport-collect 1651520 but it failed
  everytime:

  The authorization page:
   (https://launchpad.net/+authorize-token?oauth_token=Xp4CFWJ01GvW7QPhMfq8&allow_permission=DESKTOP_INTEGRATION)
  should be opening in your browser. Use your browser to authorize
  this program to access Launchpad on your behalf.
  Waiting to hear from Launchpad about your decision...
  ERROR: connecting to Launchpad failed: [Errno 13] Permission denied: '/home/nicolas/.cache/apport/launchpad.credentials'
  You can reset the credentials by removing the file "/home/nicolas/.cache/apport/launchpad.credentials"

  I've tried successively to "Allow nicolas-MS-7808 to access my
  Launchpad account:" "for an hour", "for a week", "until I disable it",
  apport-collect failed everytime with the same message.

  Note that running:
  rm /home/nicolas/.cache/apport/launchpad.credentials
  return:
  rm: impossible de supprimer '/home/nicolas/.cache/apport/launchpad.credentials': Aucun fichier ou dossier de ce type

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: apport 2.20.1-0ubuntu2.4
  ProcVersionSignature: Ubuntu 4.4.0-59.80-generic 4.4.35
  Uname: Linux 4.4.0-59-generic x86_64
  ApportLog:

  ApportVersion: 2.20.1-0ubuntu2.4
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sat Jan 14 08:53:31 2017
  InstallationDate: Installed on 2014-06-14 (945 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: Upgraded to xenial on 2016-08-25 (142 days ago)

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