[Bug 1658096] Re: installer crashed on Kudu 2 System 76

[System76]

Hi Lynn,

Thank you for submitting this bug report.  As this appears to be several
technical support issues rather than a bug against the grub installer,
we've opened up a technical support issue for you on
support.system76.com and have closed this bug.  If we dig into this a
bit and find a particular program with a bug we can help get a very
specific bug report filed to help get it fixed.


Thank you,
System76

** Changed in: grub-installer (Ubuntu)
       Status: New => Invalid

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https://bugs.launchpad.net/bugs/1658096

Title:
  installer crashed on Kudu 2 System 76

Status in grub-installer package in Ubuntu:
  Invalid

Bug description:
  I upgraded from factory install....which was 16.04 Xenial
  Xerius...then after installing the upgrade sent to me by System 76,
  which was 16.10 new release of Yakkety Yak......soon after installing
  that, my recent file failed.....it said bus disconnected...then I try
  ti update and get error message stating package broken, remove 3rd
  party repositories, then open a terminal and type apt-get install-f,
  and that does not work.  I then downloaded a fresh OS, LUBUNTU, my
  system checked the disk, OK, installed it, then I get error message
  saying install crashed.  I hate Windows, now I am starting to lose
  faith in the $1,000 laptop I purchased and am still paying on.  HELP!

  ProblemType: Bug
  DistroRelease: Ubuntu 16.10
  Package: ubiquity 16.10.14
  ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0
  Uname: Linux 4.8.0-22-generic x86_64
  ApportVersion: 2.20.3-0ubuntu8
  Architecture: amd64
  CasperVersion: 1.379
  Date: Fri Jan 20 08:47:24 2017
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/lubuntu.seed boot=casper only-ubiquity quiet splash ---
  LiveMediaBuild: Lubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.1)
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   LC_NUMERIC=C.UTF-8
  SourcePackage: grub-installer
  UpgradeStatus: No upgrade log present (probably fresh install)

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