[Bug 1699546] Re: Update manager fails, and I cannot upgrade without it.

Ubuntu Foundations Team Bug Bot 1699546 at bugs.launchpad.net
Wed Jun 21 16:30:32 UTC 2017


** Tags added: lucid2precise

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to update-manager in Ubuntu.
https://bugs.launchpad.net/bugs/1699546

Title:
  Update manager fails, and I cannot upgrade without it.

Status in update-manager package in Ubuntu:
  New

Bug description:
  I've been trying to upgrade an old 10.04 LTS installation to 12.04 LTS
  (which I'll then take up to a later version). My update manager
  stopped working some time ago -- it gave me a prompt box saying my
  system was out of date and that I should upgrade, but when I clicked
  "Close" on the prompt box, the manager crashed and had to be closed
  manually. I later uninstalled it (through the Ubuntu Software Centre
  program) with the hope being that I could reinstall it from there and
  it would then allow me to upgrade.

  That reinstallation failed -- the Software Centre gives me a prompt
  box saying

  Requires installation of untrusted packages
  The action would require the installation of packages from unauthenticated sources.
  details: update-manager

  but when I click OK I get back to where I started. (I can't find a
  setting to allow this to be more permissive. I've tried running as
  sudo software-center  but that made no difference.)

  It seems the absence of that program is stopping the upgrade process
  (which I'm trying to do from a CD). I was using the "32-bit PC (i386)
  alternate install CD" from http://releases.ubuntu.com/precise/.

  I don't see, on this bug report page, an option to attach multiple
  attachments, so the log files from /var/log/dist-upgrade are below.

  Thanks, 
  M Rodgers
  mrodgers1985 at googlemail.com

  ------------------------

   more apt.log 
  Log time: 2017-06-21 16:33:05.506601
  Log time: 2017-06-21 16:33:27.632691


   more main.log 
  2017-06-21 16:32:59,458 INFO Using config files '['./DistUpgrade.cfg.lucid']'
  2017-06-21 16:32:59,458 INFO uname information: 'Linux mark-laptop 2.6.32-74-generic #142-Ubuntu SMP Tue Apr 28 10:03:02 UTC 2015 x86_64'
  2017-06-21 16:32:59,458 INFO apt version: '0.7.25.3ubuntu9.17.1'
  2017-06-21 16:32:59,459 INFO release-upgrader version '0.156.14.9' started
  2017-06-21 16:32:59,777 DEBUG svg pixbuf loader failed (Error displaying image)
  2017-06-21 16:33:01,037 DEBUG Using 'DistUpgradeViewGtk' view
  2017-06-21 16:33:01,087 DEBUG aufsOptionsAndEnvironmentSetup()
  2017-06-21 16:33:01,088 DEBUG using '/tmp/upgrade-rw-UamsLf' as aufs_rw_dir
  2017-06-21 16:33:01,088 DEBUG using '/tmp/upgrade-chroot-CLreG6' as aufs chroot dir
  2017-06-21 16:33:01,088 DEBUG enable dpkg --force-overwrite
  2017-06-21 16:33:01,144 DEBUG creating statefile: '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'
  2017-06-21 16:33:05,119 DEBUG lsb-release: 'lucid'
  2017-06-21 16:33:05,120 DEBUG _pythonSymlinkCheck run
  2017-06-21 16:33:05,137 DEBUG openCache()
  2017-06-21 16:33:05,137 DEBUG Plugin modules in ./plugins: langpack_manual_plugin.py kdelibs4to5_plugin.py remove_lilo_plugin.py deb_plugin.py dpkg_status_pl
  ugin.py
  2017-06-21 16:33:05,138 DEBUG Loading module ./plugins/langpack_manual_plugin.py
  2017-06-21 16:33:05,140 DEBUG Plugins in <module 'langpack_manual_plugin' from './plugins/langpack_manual_plugin.py'>: <class 'langpack_manual_plugin.MarkLan
  gpacksManuallyInstalledPlugin'>
  2017-06-21 16:33:05,141 DEBUG Loading module ./plugins/kdelibs4to5_plugin.py
  2017-06-21 16:33:05,142 DEBUG Plugins in <module 'kdelibs4to5_plugin' from './plugins/kdelibs4to5_plugin.py'>: <class 'kdelibs4to5_plugin.Kdelibs4devToKdelib
  s5devPlugin'>
  2017-06-21 16:33:05,143 DEBUG Loading module ./plugins/remove_lilo_plugin.py
  2017-06-21 16:33:05,144 DEBUG Plugins in <module 'remove_lilo_plugin' from './plugins/remove_lilo_plugin.py'>: <class 'remove_lilo_plugin.RemoveLiloPlugin'>
  2017-06-21 16:33:05,145 DEBUG Loading module ./plugins/deb_plugin.py
  2017-06-21 16:33:05,146 DEBUG Plugins in <module 'deb_plugin' from './plugins/deb_plugin.py'>: <class 'deb_plugin.DebPlugin'>
  2017-06-21 16:33:05,146 DEBUG Loading module ./plugins/dpkg_status_plugin.py
  2017-06-21 16:33:05,149 DEBUG Plugins in <module 'dpkg_status_plugin' from './plugins/dpkg_status_plugin.py'>: <class 'dpkg_status_plugin.DpkgStatusPlugin'>
  2017-06-21 16:33:05,149 DEBUG plugins for condition 'PreCacheOpen' are '[]'
  2017-06-21 16:33:05,149 DEBUG plugins for condition 'precisePreCacheOpen' are '[]'
  2017-06-21 16:33:05,149 DEBUG plugins for condition 'from_lucidPreCacheOpen' are '[]'
  2017-06-21 16:33:05,150 DEBUG quirks: running PreCacheOpen
  2017-06-21 16:33:05,150 DEBUG running Quirks.PreCacheOpen
  2017-06-21 16:33:05,506 DEBUG /openCache(), new cache size 33001
  2017-06-21 16:33:05,507 DEBUG needServerMode(): run in 'desktop' mode, (because of key deps for 'ubuntu-desktop')
  2017-06-21 16:33:05,507 DEBUG checkViewDepends()
  2017-06-21 16:33:17,858 DEBUG useNetwork: 'False' (selected by user)
  2017-06-21 16:33:17,858 DEBUG need backports
  2017-06-21 16:33:17,858 DEBUG getRequiredBackports()
  2017-06-21 16:33:17,858 DEBUG Searching for pre-requists on CDROM
  2017-06-21 16:33:17,859 ERROR Expected backports: 'set(['release-upgrader-python-apt', 'libapt-inst1.4', 'libapt-pkg4.12'])' but got 'set([])'
  2017-06-21 16:33:27,198 DEBUG abort called
  2017-06-21 16:33:27,201 DEBUG openCache()
  2017-06-21 16:33:27,640 DEBUG /openCache(), new cache size 33001
  2017-06-21 16:33:27,641 DEBUG enabling apt cron job


  more term.log 
  [empty]

  
  more lspci.txt 
  00:00.0 Host bridge [0600]: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub [8086:2a40] (rev 07)
  00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07)
  00:02.1 Display controller [0380]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a43] (rev 07)
  00:1a.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 [8086:2937] (rev 03)
  00:1a.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 [8086:2938] (rev 03)
  00:1a.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 [8086:293c] (rev 03)
  00:1b.0 Audio device [0403]: Intel Corporation 82801I (ICH9 Family) HD Audio Controller [8086:293e] (rev 03)
  00:1c.0 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 [8086:2940] (rev 03)
  00:1c.1 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 [8086:2942] (rev 03)
  00:1c.4 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 [8086:2948] (rev 03)
  00:1d.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 [8086:2934] (rev 03)
  00:1d.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 [8086:2935] (rev 03)
  00:1d.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 [8086:2936] (rev 03)
  00:1d.3 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 [8086:2939] (rev 03)
  00:1d.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 [8086:293a] (rev 03)
  00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev 93)
  00:1f.0 ISA bridge [0601]: Intel Corporation ICH9M LPC Interface Controller [8086:2919] (rev 03)
  00:1f.2 SATA controller [0106]: Intel Corporation ICH9M/M-E SATA AHCI Controller [8086:2929] (rev 03)
  00:1f.3 SMBus [0c05]: Intel Corporation 82801I (ICH9 Family) SMBus Controller [8086:2930] (rev 03)
  02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 02)
  03:00.0 Ethernet controller [0200]: Atheros Communications Inc. AR5001 Wireless Network Adapter [168c:001c] (rev 01)

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: update-manager (not installed)
  ProcVersionSignature: Ubuntu 2.6.32-74.142-generic 2.6.32.63+drm33.26
  Uname: Linux 2.6.32-74-generic x86_64
  Architecture: amd64
  Date: Wed Jun 21 16:33:28 2017
  InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
  LiveMediaBuild: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release i386 (20140204)
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_GB.utf8
   SHELL=/bin/bash
  SourcePackage: update-manager
  VarLogDistupgradeAptlog:
   Log time: 2017-06-21 16:33:05.506601
   Log time: 2017-06-21 16:33:27.632691
  VarLogDistupgradeTermlog:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1699546/+subscriptions



More information about the foundations-bugs mailing list