[Bug 1686465] Re: backend_helper.py crashed Depends in _run(): linux-headers-generic (= 4.4.0.75.81) but 4.4.0.72.78 is installed

[Apport retracing service]

*** This bug is a duplicate of bug 1062599 ***
    https://bugs.launchpad.net/bugs/1062599

Thank you for taking the time to report this crash and helping to make
this software better.  This particular crash has already been reported
and is a duplicate of bug #1062599, so is being marked as such.  Please
look at the other bug report to see if there is any missing information
that you can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report.  Please continue to report any other bugs you may
find.

** Tags removed: need-duplicate-check

** Changed in: update-notifier (Ubuntu)
   Importance: Undecided => Medium

** Attachment removed: "ProcMaps.txt"
   https://bugs.launchpad.net/bugs/1686465/+attachment/4868302/+files/ProcMaps.txt

** Attachment removed: "ProcStatus.txt"
   https://bugs.launchpad.net/bugs/1686465/+attachment/4868303/+files/ProcStatus.txt

** This bug has been marked a duplicate of bug 1062599
   backend_helper.py crashed with                Depends in _run(): zlib1g (>= 1:1.1.4) but 1:1.2.7.dfsg-13 is installed

** Information type changed from Private to Public

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https://bugs.launchpad.net/bugs/1686465

Title:
  backend_helper.py crashed Depends in _run(): linux-headers-generic (=
  4.4.0.75.81) but 4.4.0.72.78 is installed

Status in update-notifier package in Ubuntu:
  New

Bug description:
  during update system went frozen when zone0 (ACPI) temp exceeded 64c

  ProblemType: Crash
  DistroRelease: Ubuntu 16.04
  Package: update-notifier-common 3.168.4
  ProcVersionSignature: Ubuntu 4.4.0-72.93-generic 4.4.49
  Uname: Linux 4.4.0-72-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Wed Apr 26 14:14:06 2017
  ExecutablePath: /usr/lib/update-notifier/backend_helper.py
  InstallationDate: Installed on 2016-07-26 (273 days ago)
  InstallationMedia: Xubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  InterpreterPath: /usr/bin/python3.5
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python3 /usr/lib/update-notifier/backend_helper.py install_all_updates
  ProcEnviron:
   LANGUAGE=en_CA:en
   PATH=(custom, user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  PythonArgs: ['/usr/lib/update-notifier/backend_helper.py', 'install_all_updates']
  SourcePackage: update-notifier
  Title: backend_helper.py crashed with                Depends in _run(): linux-headers-generic (= 4.4.0.75.81) but 4.4.0.72.78 is installed
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  modified.conffile..etc.apt.apt.conf.d.10periodic:
   APT::Periodic::Update-Package-Lists "7";
   APT::Periodic::Download-Upgradeable-Packages "0";
   APT::Periodic::AutocleanInterval "0";
   APT::Periodic::Unattended-Upgrade "1";
  mtime.conffile..etc.apt.apt.conf.d.10periodic: 2016-08-06T12:56:05.011410

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