[Bug 1688986] Re: Can no longer use Grub2 to boot. Must use legacy Grub. package linux-image-4.4.0-77-generic 4.4.0-77.98 failed to install/upgrade: run-parts: /etc/kernel/postinst.d/zz-update-grub exited with return code 1

[Jim Hargrove]

Thank you Mr. Susi, but I have tried to install Ubuntu with the "use
entire disk" option in both EFI and BIOS modes.

After installing in EFI mode, grub2 produces a visible menu, but the
machine hangs when any menu entry is selected.

In BIOS mode, after installation the machine boots to either grub rescue
or just the grub> prompt.

The only solution I have found is to use the boot-rescue program to
repair the grub installation in legacy mode, which seems to install an
older kernel.  It is a peculiar problem, because I can't find anyone
else suffering from it.

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Title:
  Can no longer use Grub2 to boot.  Must use legacy Grub. package linux-
  image-4.4.0-77-generic 4.4.0-77.98 failed to install/upgrade: run-
  parts: /etc/kernel/postinst.d/zz-update-grub exited with return code 1

Status in grub package in Ubuntu:
  Invalid

Bug description:
  After using Ubuntu with few problems for the last ten years or so
  (currently using 16.04 LTS), three or four months ago there was a
  Grub2 update via the normal update channel, but this time it made my
  system unbootable. (My system is a DELL XPS ONE 2710 with Intel I7 cpu
  currently with BIOS A09 and 8Gig RAM and a 1.82 TiB hard drive).

  For years on this machine I ran latest Ubuntu and Windows 8/7/10 via
  an EFI boot.  I recently deleted Windows entirely for an Ubuntu-only
  load, but I can still only boot Ubuntu in BIOS mode with legacy Grub.
  EFI mode fails consistently regardless of numerous boot variations.
  Hard drive is formatted entirely as /dev/sda1 ext4 partition with a
  small /dev/sda2/3 swap partition.

  Thank you for the many years I have enjoyed using Ubuntu!!!

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-77-generic 4.4.0-77.98
  ProcVersionSignature: Ubuntu 4.8.0-51.54~16.04.1-generic 4.8.17
  Uname: Linux 4.8.0-51-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jim        1549 F.... pulseaudio
  Date: Wed May  3 11:51:48 2017
  Df:
   Filesystem      1K-blocks    Used  Available Use% Mounted on
   /dev/sda1      1919471616 4869004 1817076084   1% /
   udev              1605512      12    1605500   1% /dev
   tmpfs              324212    1280     322932   1% /run
  ErrorMessage: run-parts: /etc/kernel/postinst.d/zz-update-grub exited with return code 1
  HibernationDevice: RESUME=UUID=3babab5a-5f11-44ec-91fc-35954fc1e51d
  InstallationDate: Installed on 2017-05-03 (3 days ago)
  InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
  MachineType: Dell Inc. XPS One 2710
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: root=UUID=44ffe4ba-9db0-4421-8da5-397dd6f99430 ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc N/A
  SourcePackage: grub
  Title: package linux-image-4.4.0-77-generic 4.4.0-77.98 failed to install/upgrade: run-parts: /etc/kernel/postinst.d/zz-update-grub exited with return code 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/27/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A12
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 13
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 00
  dmi.modalias: dmi:bvnDellInc.:bvrA12:bd08/27/2013:svnDellInc.:pnXPSOne2710:pvr00:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr00:
  dmi.product.name: XPS One 2710
  dmi.product.version: 00
  dmi.sys.vendor: Dell Inc.

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