[Bug 1690143] [NEW] More end-user friendly dialogs on crash notifications
Chris Rainey
1690143 at bugs.launchpad.net
Thu May 11 13:00:24 UTC 2017
Public bug reported:
Please consider a less dramatic end-user notification for "problem"
notifications.
I'm transitioning long-time Microsoft Windows and some Apple Mac users
to Ubuntu. Often, they are "change resistant" -- looking for any reason
to claim that Ubuntu(Linux) is not "as good", etc..
Please consider changing the user-facing crash dialogs with wording such
as:
<b>Correcting for system anomaly</b>
Submitting report to authors.
[ Continue ]
Then, silently gather report data and submit to maintainers/developers.
More often then not, in my experience, these crashes are recoverable and
deal with things like: cups-browsed, hpps, Xorg, etc. which are foreign
concepts to end-users anyway.
Make the current developer/technician friendly notifications an opt-in
config from an 'update-alternatives' or similar post-install process.
Thank you for your consideration in making Ubuntu an easier transition
for non-technical end-users and their sysadmins.
ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: apport-gtk 2.20.4-0ubuntu4
ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
Uname: Linux 4.10.0-20-generic x86_64
ApportLog:
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
CrashReports:
600:111:119:0:2017-05-09 19:57:34.728573229 -0500:2017-05-09 19:57:34.728573229 -0500:/var/crash/_usr_sbin_cups-browsed.0.uploaded
640:0:119:975906:2017-05-09 19:57:29.201163768 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.crash
644:0:119:0:2017-05-09 19:57:32.328877937 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.upload
CurrentDesktop: GNOME
Date: Thu May 11 07:33:43 2017
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-05-09 (1 days ago)
InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: apport (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug zesty
** Description changed:
Please consider a less dramatic end-user notification for "problem"
notifications.
I'm transitioning long-time Microsoft Windows and some Apple Mac users
to Ubuntu. Often, they are "change resistant" -- looking for any reason
to claim that Ubuntu(Linux) is not "as good", etc..
Please consider changing the user-facing crash dialogs with wording such
as:
"Correcting for system anomaly
Submitting report to authors"
- [ Continue ]
-
+ [ Continue ]
Then, silently gather report data and submit to maintainers/developers.
More often then not, in my experience, these crashes are recoverable and
deal with things like: cups-browsed, hpps, Xorg, etc. which are foreign
concepts to end-users anyway.
Make the current developer/technician friendly notifications an opt-in
- config from a 'update-alternatives' or similar post-install process.
+ config from an 'update-alternatives' or similar post-install process.
-
- Thank you for your consideration in making Ubuntu an easier transition for non-technical end-users and their sysadmins.
+ Thank you for your consideration in making Ubuntu an easier transition
+ for non-technical end-users and their sysadmins.
ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: apport-gtk 2.20.4-0ubuntu4
ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
Uname: Linux 4.10.0-20-generic x86_64
ApportLog:
-
+
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
CrashReports:
- 600:111:119:0:2017-05-09 19:57:34.728573229 -0500:2017-05-09 19:57:34.728573229 -0500:/var/crash/_usr_sbin_cups-browsed.0.uploaded
- 640:0:119:975906:2017-05-09 19:57:29.201163768 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.crash
- 644:0:119:0:2017-05-09 19:57:32.328877937 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.upload
+ 600:111:119:0:2017-05-09 19:57:34.728573229 -0500:2017-05-09 19:57:34.728573229 -0500:/var/crash/_usr_sbin_cups-browsed.0.uploaded
+ 640:0:119:975906:2017-05-09 19:57:29.201163768 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.crash
+ 644:0:119:0:2017-05-09 19:57:32.328877937 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.upload
CurrentDesktop: GNOME
Date: Thu May 11 07:33:43 2017
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-05-09 (1 days ago)
InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412)
PackageArchitecture: all
ProcEnviron:
- TERM=xterm-256color
- PATH=(custom, no user)
- XDG_RUNTIME_DIR=<set>
- LANG=en_US.UTF-8
- SHELL=/bin/bash
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)
** Description changed:
Please consider a less dramatic end-user notification for "problem"
notifications.
I'm transitioning long-time Microsoft Windows and some Apple Mac users
to Ubuntu. Often, they are "change resistant" -- looking for any reason
to claim that Ubuntu(Linux) is not "as good", etc..
Please consider changing the user-facing crash dialogs with wording such
as:
- "Correcting for system anomaly
- Submitting report to authors"
+ [b]Correcting for system anomaly[/b]
+
+ Submitting report to authors.
+
[ Continue ]
+
Then, silently gather report data and submit to maintainers/developers.
More often then not, in my experience, these crashes are recoverable and
deal with things like: cups-browsed, hpps, Xorg, etc. which are foreign
concepts to end-users anyway.
Make the current developer/technician friendly notifications an opt-in
config from an 'update-alternatives' or similar post-install process.
Thank you for your consideration in making Ubuntu an easier transition
for non-technical end-users and their sysadmins.
ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: apport-gtk 2.20.4-0ubuntu4
ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
Uname: Linux 4.10.0-20-generic x86_64
ApportLog:
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
CrashReports:
600:111:119:0:2017-05-09 19:57:34.728573229 -0500:2017-05-09 19:57:34.728573229 -0500:/var/crash/_usr_sbin_cups-browsed.0.uploaded
640:0:119:975906:2017-05-09 19:57:29.201163768 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.crash
644:0:119:0:2017-05-09 19:57:32.328877937 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.upload
CurrentDesktop: GNOME
Date: Thu May 11 07:33:43 2017
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-05-09 (1 days ago)
InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)
** Description changed:
Please consider a less dramatic end-user notification for "problem"
notifications.
I'm transitioning long-time Microsoft Windows and some Apple Mac users
to Ubuntu. Often, they are "change resistant" -- looking for any reason
to claim that Ubuntu(Linux) is not "as good", etc..
Please consider changing the user-facing crash dialogs with wording such
as:
- [b]Correcting for system anomaly[/b]
+ <b>Correcting for system anomaly</b>
Submitting report to authors.
-
[ Continue ]
-
Then, silently gather report data and submit to maintainers/developers.
More often then not, in my experience, these crashes are recoverable and
deal with things like: cups-browsed, hpps, Xorg, etc. which are foreign
concepts to end-users anyway.
Make the current developer/technician friendly notifications an opt-in
config from an 'update-alternatives' or similar post-install process.
Thank you for your consideration in making Ubuntu an easier transition
for non-technical end-users and their sysadmins.
ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: apport-gtk 2.20.4-0ubuntu4
ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
Uname: Linux 4.10.0-20-generic x86_64
ApportLog:
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
CrashReports:
600:111:119:0:2017-05-09 19:57:34.728573229 -0500:2017-05-09 19:57:34.728573229 -0500:/var/crash/_usr_sbin_cups-browsed.0.uploaded
640:0:119:975906:2017-05-09 19:57:29.201163768 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.crash
644:0:119:0:2017-05-09 19:57:32.328877937 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.upload
CurrentDesktop: GNOME
Date: Thu May 11 07:33:43 2017
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-05-09 (1 days ago)
InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)
--
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1690143
Title:
More end-user friendly dialogs on crash notifications
Status in apport package in Ubuntu:
New
Bug description:
Please consider a less dramatic end-user notification for "problem"
notifications.
I'm transitioning long-time Microsoft Windows and some Apple Mac users
to Ubuntu. Often, they are "change resistant" -- looking for any
reason to claim that Ubuntu(Linux) is not "as good", etc..
Please consider changing the user-facing crash dialogs with wording
such as:
<b>Correcting for system anomaly</b>
Submitting report to authors.
[ Continue ]
Then, silently gather report data and submit to
maintainers/developers.
More often then not, in my experience, these crashes are recoverable
and deal with things like: cups-browsed, hpps, Xorg, etc. which are
foreign concepts to end-users anyway.
Make the current developer/technician friendly notifications an opt-in
config from an 'update-alternatives' or similar post-install process.
Thank you for your consideration in making Ubuntu an easier transition
for non-technical end-users and their sysadmins.
ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: apport-gtk 2.20.4-0ubuntu4
ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
Uname: Linux 4.10.0-20-generic x86_64
ApportLog:
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
CrashReports:
600:111:119:0:2017-05-09 19:57:34.728573229 -0500:2017-05-09 19:57:34.728573229 -0500:/var/crash/_usr_sbin_cups-browsed.0.uploaded
640:0:119:975906:2017-05-09 19:57:29.201163768 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.crash
644:0:119:0:2017-05-09 19:57:32.328877937 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.upload
CurrentDesktop: GNOME
Date: Thu May 11 07:33:43 2017
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-05-09 (1 days ago)
InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)
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