[Bug 1694507] [NEW] package linux-image-generic-hwe-16.04 4.8.0.53.24 failed to install/upgrade: package linux-image-generic-hwe-16.04 is already installed and configured

[Djordje Jeremic]

Public bug reported:

I installed Windows 7 alongside Ubuntu 16.04 lts. I done everything like
this video https://www.youtube.com/watch?v=WnRp0qguq80 but then got some
error that didn't allow me to get into Ubuntu. After that, I watched how
to repair Ubuntu grub video on youtube and done like they said.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-generic-hwe-16.04 4.8.0.53.24
ProcVersionSignature: Ubuntu 4.8.0-52.55~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-52-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.6
AptdaemonVersion: 1.1.1+bzr982-0ubuntu14
Architecture: amd64
CrashReports:
 600:0:116:602458:2017-05-30 20:04:51.056544780 +0200:2017-05-30 20:04:52.056544780 +0200:/var/crash/linux-image-generic-hwe-16.04.0.crash
 600:0:116:602459:2017-05-30 20:04:51.988543061 +0200:2017-05-30 20:04:51.524532026 +0200:/var/crash/linux-image-4.8.0-53-generic.0.crash
 600:0:116:602471:2017-05-30 20:04:52.024543917 +0200:2017-05-30 20:04:51.988543061 +0200:/var/crash/linux-image-extra-4.8.0-53-generic.0.crash
Date: Tue May 30 20:04:52 2017
DuplicateSignature:
 package:linux-image-generic-hwe-16.04:4.8.0.53.24
 Processing triggers for mime-support (3.59ubuntu1) ...
 dpkg: error processing package linux-image-4.8.0-53-generic (--configure):
  package linux-image-4.8.0-53-generic is already installed and configured
ErrorMessage: package linux-image-generic-hwe-16.04 is already installed and configured
InstallationDate: Installed on 2017-04-11 (49 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.2
 apt  1.2.20
SourcePackage: dpkg
Title: package linux-image-generic-hwe-16.04 4.8.0.53.24 failed to install/upgrade: package linux-image-generic-hwe-16.04 is already installed and configured
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: dpkg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: already-installed amd64 apport-package need-duplicate-check third-party-packages xenial

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https://bugs.launchpad.net/bugs/1694507

Title:
  package linux-image-generic-hwe-16.04 4.8.0.53.24 failed to
  install/upgrade: package linux-image-generic-hwe-16.04 is already
  installed and configured

Status in dpkg package in Ubuntu:
  New

Bug description:
  I installed Windows 7 alongside Ubuntu 16.04 lts. I done everything
  like this video https://www.youtube.com/watch?v=WnRp0qguq80 but then
  got some error that didn't allow me to get into Ubuntu. After that, I
  watched how to repair Ubuntu grub video on youtube and done like they
  said.

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: linux-image-generic-hwe-16.04 4.8.0.53.24
  ProcVersionSignature: Ubuntu 4.8.0-52.55~16.04.1-generic 4.8.17
  Uname: Linux 4.8.0-52-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2.6
  AptdaemonVersion: 1.1.1+bzr982-0ubuntu14
  Architecture: amd64
  CrashReports:
   600:0:116:602458:2017-05-30 20:04:51.056544780 +0200:2017-05-30 20:04:52.056544780 +0200:/var/crash/linux-image-generic-hwe-16.04.0.crash
   600:0:116:602459:2017-05-30 20:04:51.988543061 +0200:2017-05-30 20:04:51.524532026 +0200:/var/crash/linux-image-4.8.0-53-generic.0.crash
   600:0:116:602471:2017-05-30 20:04:52.024543917 +0200:2017-05-30 20:04:51.988543061 +0200:/var/crash/linux-image-extra-4.8.0-53-generic.0.crash
  Date: Tue May 30 20:04:52 2017
  DuplicateSignature:
   package:linux-image-generic-hwe-16.04:4.8.0.53.24
   Processing triggers for mime-support (3.59ubuntu1) ...
   dpkg: error processing package linux-image-4.8.0-53-generic (--configure):
    package linux-image-4.8.0-53-generic is already installed and configured
  ErrorMessage: package linux-image-generic-hwe-16.04 is already installed and configured
  InstallationDate: Installed on 2017-04-11 (49 days ago)
  InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.2
   apt  1.2.20
  SourcePackage: dpkg
  Title: package linux-image-generic-hwe-16.04 4.8.0.53.24 failed to install/upgrade: package linux-image-generic-hwe-16.04 is already installed and configured
  UpgradeStatus: No upgrade log present (probably fresh install)

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