[Bug 1720355] [NEW] ubuntu 14.04 - Could not calculate upgrade

[Paul Garff]

Public bug reported:

I would like to upgrade from linux ubuntu version 12.04  to 14.04 but
the configuration manager fails after the files download.   I've been
trying to do this for several months.  What is the chance of upgrading
to a later version?  The only version that is available to me is 14.04.

The message I keep getting is:
An unresolvable problem occurred while calculating the upgrade.

Please report this bug against the 'update-manager' package and include the following error message:
'E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages.'

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: update-manager 1:0.156.14.22
ProcVersionSignature: Ubuntu 3.2.0-126.169-generic 3.2.79
Uname: Linux 3.2.0-126-generic i686
ApportVersion: 2.0.1-0ubuntu17.15
Architecture: i386
Date: Fri Sep 29 06:39:40 2017
GsettingsChanges:
 com.ubuntu.update-manager check-new-release-ignore 'trusty'
 com.ubuntu.update-manager first-run false
 com.ubuntu.update-manager launch-time 1506688443
 com.ubuntu.update-manager window-height 876
 com.ubuntu.update-manager window-width 1375
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: update-manager
Symptom: ubuntu-release-upgrader-core
UpgradeStatus: Upgraded to precise on 2017-09-29 (0 days ago)
VarLogDistupgradeTermlog:

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug dist-upgrade i386 precise running-unity third-party-packages

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https://bugs.launchpad.net/bugs/1720355

Title:
  ubuntu 14.04 - Could not calculate upgrade

Status in update-manager package in Ubuntu:
  New

Bug description:
  I would like to upgrade from linux ubuntu version 12.04  to 14.04 but
  the configuration manager fails after the files download.   I've been
  trying to do this for several months.  What is the chance of upgrading
  to a later version?  The only version that is available to me is
  14.04.

  The message I keep getting is:
  An unresolvable problem occurred while calculating the upgrade.

  Please report this bug against the 'update-manager' package and include the following error message:
  'E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages.'

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: update-manager 1:0.156.14.22
  ProcVersionSignature: Ubuntu 3.2.0-126.169-generic 3.2.79
  Uname: Linux 3.2.0-126-generic i686
  ApportVersion: 2.0.1-0ubuntu17.15
  Architecture: i386
  Date: Fri Sep 29 06:39:40 2017
  GsettingsChanges:
   com.ubuntu.update-manager check-new-release-ignore 'trusty'
   com.ubuntu.update-manager first-run false
   com.ubuntu.update-manager launch-time 1506688443
   com.ubuntu.update-manager window-height 876
   com.ubuntu.update-manager window-width 1375
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: update-manager
  Symptom: ubuntu-release-upgrader-core
  UpgradeStatus: Upgraded to precise on 2017-09-29 (0 days ago)
  VarLogDistupgradeTermlog:

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