[Bug 1760981] Re: Login Page Freezing with Kernel 4.13.0-xxx

[birkir]

Same thing is happening to multiple Ubuntu installations all over our organisation.
We need this fixed ASAP...

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https://bugs.launchpad.net/bugs/1760981

Title:
  Login Page Freezing with Kernel 4.13.0-xxx

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  When trying to launch/Boot computer; device freezes at login screen.

  Tried running a GRUB repair as well as file system check; nothing came
  back.

  Only way to boot into system is by running a 4.10 kernel version and
  even then, it'll lag/freeze for about 3-5seconds before you can enter
  information into the Login page.

  Tried doing a $ apt purge intel-microcode per another suggestion
  through launchpad (Bug # 1760377)

  Version of ubuntu: 16.04.3 LTS
  Expected to Happen: boot normally into login page
  Actually Happened: device will freeze at either the Ubuntu Logo or Freeze/Crash at Login splash screen.

  
  00:00.0 Host bridge: Intel Corporation Device 591f (rev 05)
  00:01.0 PCI bridge: Intel Corporation Sky Lake PCIe Controller (x16) (rev 05)
  00:02.0 VGA compatible controller: Intel Corporation Device 5912 (rev 04)
  00:14.0 USB controller: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller (rev 31)
  00:14.2 Signal processing controller: Intel Corporation Sunrise Point-H Thermal subsystem (rev 31)
  00:16.0 Communication controller: Intel Corporation Sunrise Point-H CSME HECI #1 (rev 31)
  00:17.0 SATA controller: Intel Corporation Sunrise Point-H SATA controller [AHCI mode] (rev 31)
  00:1b.0 PCI bridge: Intel Corporation Sunrise Point-H PCI Root Port #17 (rev f1)
  00:1c.0 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #1 (rev f1)
  00:1f.0 ISA bridge: Intel Corporation Sunrise Point-H LPC Controller (rev 31)
  00:1f.2 Memory controller: Intel Corporation Sunrise Point-H PMC (rev 31)
  00:1f.3 Audio device: Intel Corporation Sunrise Point-H HD Audio (rev 31)
  00:1f.4 SMBus: Intel Corporation Sunrise Point-H SMBus (rev 31)
  00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (2) I219-LM (rev 31)
  01:00.0 VGA compatible controller: NVIDIA Corporation GM107GL [Quadro K620] (rev a2)
  01:00.1 Audio device: NVIDIA Corporation Device 0fbc (rev a1)
  02:00.0 Non-Volatile memory controller: Toshiba America Info Systems Device 0115 (rev 01)
  03:00.0 PCI bridge: Texas Instruments XIO2001 PCI Express-to-PCI Bridge

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: ubuntu-release-upgrader-core 1:16.04.23
  ProcVersionSignature: Ubuntu 4.10.0-42.46~16.04.1-generic 4.10.17
  Uname: Linux 4.10.0-42-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: Unity
  Date: Tue Apr  3 15:12:34 2018
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)
  VarLogDistupgradeAptlog:
   Log time: 2018-04-03 12:44:39.745118
   Starting pkgProblemResolver with broken count: 0
   Starting 2 pkgProblemResolver with broken count: 0
   Done
   Log time: 2018-04-03 12:45:17.674193

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