[Bug 1787383] [NEW] Cant update Kubuntu 16.04 to 18.04 update crashes displaying "could not calculate the update"

Rex Manuel rexmanuelin at gmail.com
Thu Aug 16 11:38:54 UTC 2018


Public bug reported:

Update crashes with the screen:

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

 This can be caused by:
 * Upgrading to a pre-release version of Ubuntu
 * Running the current pre-release version of Ubuntu
 * Unofficial software packages not provided by Ubuntu

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubuntu-release-upgrader-core 1:16.04.25
ProcVersionSignature: Ubuntu 4.4.0-78.99-generic 4.4.62
Uname: Linux 4.4.0-78-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: KDE
Date: Thu Aug 16 13:22:32 2018
InstallationDate: Installed on 2015-03-05 (1260 days ago)
InstallationMedia: Ubuntu 12.04.5 LTS "Precise Pangolin" - Release amd64 (20140807)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to xenial on 2018-08-16 (0 days ago)
VarLogDistupgradeTermlog:

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade third-party-packages xenial

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https://bugs.launchpad.net/bugs/1787383

Title:
  Cant update Kubuntu 16.04 to 18.04 update crashes displaying "could
  not calculate the update"

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  Update crashes with the screen:

  Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade.

   This can be caused by:
   * Upgrading to a pre-release version of Ubuntu
   * Running the current pre-release version of Ubuntu
   * Unofficial software packages not provided by Ubuntu

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: ubuntu-release-upgrader-core 1:16.04.25
  ProcVersionSignature: Ubuntu 4.4.0-78.99-generic 4.4.62
  Uname: Linux 4.4.0-78-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: KDE
  Date: Thu Aug 16 13:22:32 2018
  InstallationDate: Installed on 2015-03-05 (1260 days ago)
  InstallationMedia: Ubuntu 12.04.5 LTS "Precise Pangolin" - Release amd64 (20140807)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to xenial on 2018-08-16 (0 days ago)
  VarLogDistupgradeTermlog:

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