[Bug 1750237] Re: system will not add or remove some software. Also screen greyed out and icons were not present

[Gustavo Silva]

Can you add more details regarding what you were doing before all this
happened? Judging by some of the logs, it seems you may have corrupted
key packages in the distribution but to be sure of that, I need to know
what commands you ran.

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Title:
  system will not add or remove some software. Also screen greyed out
  and icons were not present

Status in dpkg package in Ubuntu:
  New

Bug description:
  i guess i just got greedy and added too many programs.  I am very new and don't understand how to debug on my own.  System dependencies is bit out of my league right now. Will most likely reinstall from DVD that i downloaded and burned.  I do not recall if i MD5 this or not. So that may be and issue.  The problem did not start until i added a bunch of awesome toys. 
     Using Ubuntu 16.04.3 LTS Release 16.04

  sorry i can't give more data than that

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: libcups2:amd64 2.1.3-4ubuntu0.3
  ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-lowlatency 4.13.13
  Uname: Linux 4.13.0-32-lowlatency x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  AptdaemonVersion: 1.1.1+bzr982-0ubuntu14
  Architecture: amd64
  CrashReports:
   600:0:117:394601:2018-02-18 06:03:01.180194139 -0600:2018-02-18 06:03:02.180194139 -0600:/var/crash/texlive-latex-base.0.crash
   600:0:117:387079:2018-02-18 05:58:13.489199638 -0600:2018-02-18 05:58:14.489199638 -0600:/var/crash/libcups2:amd64.0.crash
   640:1000:117:98508:2018-02-16 06:17:26.441312789 -0600:2018-02-16 06:17:27.441312789 -0600:/var/crash/_usr_bin_gnome-software.1000.crash
  CupsErrorLog:
   W [18/Feb/2018:05:56:07 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP-ENVY-5530-series-Gray..\' already exists
   W [18/Feb/2018:05:56:07 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP-ENVY-5530-series-RGB..\' already exists
  Date: Sun Feb 18 05:58:13 2018
  DuplicateSignature:
   package:libcups2:amd64:2.1.3-4ubuntu0.3
   Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ...
   dpkg: error processing package libcups2:amd64 (--configure):
    package libcups2:amd64 is already installed and configured
  ErrorMessage: package libcups2:amd64 is already installed and configured
  InstallationDate: Installed on 2018-02-16 (2 days ago)
  InstallationMedia: Ubuntu-Studio 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
  Lpstat: device for HP-ENVY-5530-series: hp:/net/ENVY_5530_series?zc=HP3464A9E99E09
  MachineType: Sony Corporation VGN-NR220E
  Papersize: letter
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  PpdFiles: HP-ENVY-5530-series: HP Envy 5530 Series, hpcups 3.16.3
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-lowlatency root=UUID=1b7ff9e9-9345-4b33-9dae-9045cd67aa0a ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-lowlatency root=UUID=1b7ff9e9-9345-4b33-9dae-9045cd67aa0a ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.3
   apt  1.2.25
  SourcePackage: dpkg
  Title: package libcups2:amd64 2.1.3-4ubuntu0.3 failed to install/upgrade: package libcups2:amd64 is already installed and configured
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/23/2007
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: R1101J9
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrR1101J9:bd10/23/2007:svnSonyCorporation:pnVGN-NR220E:pvrC3LQLBBY:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.family: N/A
  dmi.product.name: VGN-NR220E
  dmi.product.version: C3LQLBBY
  dmi.sys.vendor: Sony Corporation

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