[Bug 1741164] Re: package apport 2.20.1-0ubuntu2.13 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: apport (Ubuntu)
       Status: New => Confirmed

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Title:
  package apport 2.20.1-0ubuntu2.13 failed to install/upgrade:
  subprocess new pre-removal script returned error exit status 1

Status in apport package in Ubuntu:
  Confirmed

Bug description:
  Happened on startup, after password, loading desktop.

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: apport 2.20.1-0ubuntu2.13
  ProcVersionSignature: Ubuntu 4.10.0-42.46~16.04.1-generic 4.10.17
  Uname: Linux 4.10.0-42-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  ApportLog:
   
  ApportVersion: 2.20.1-0ubuntu2.13
  Architecture: amd64
  CrashReports:
   640:0:117:28321:2018-01-03 20:05:51.323303222 -0700:2018-01-03 20:05:53.767416549 -0700:/var/crash/_usr_bin_pyclean.0.crash
   644:0:117:0:2018-01-03 20:05:53.767416549 -0700:2018-01-03 20:05:53.767416549 -0700:/var/crash/_usr_bin_pyclean.0.upload
   640:0:117:94462:2018-01-03 20:05:53.363460302 -0700:2018-01-03 20:05:54.363460302 -0700:/var/crash/apport.0.crash
   600:109:117:0:2018-01-03 20:05:55.019506896 -0700:2018-01-03 20:05:55.019506896 -0700:/var/crash/_usr_bin_pyclean.0.uploaded
   640:0:117:16569:2018-01-03 20:05:25.257935448 -0700:2018-01-03 20:05:25.257935448 -0700:/var/crash/_usr_bin_pycompile.0.crash
  Date: Wed Jan  3 20:05:25 2018
  DpkgHistoryLog:
   Start-Date: 2018-01-03  20:05:24
   Commandline: /usr/bin/unattended-upgrade
   Upgrade: apport:amd64 (2.20.1-0ubuntu2.13, 2.20.1-0ubuntu2.15), python3-apport:amd64 (2.20.1-0ubuntu2.13, 2.20.1-0ubuntu2.15), libwebkit2gtk-4.0-37:amd64 (2.18.3-0ubuntu0.16.04.1, 2.18.4-0ubuntu0.16.04.1), apport-gtk:amd64 (2.20.1-0ubuntu2.13, 2.20.1-0ubuntu2.15), gir1.2-webkit2-4.0:amd64 (2.18.3-0ubuntu0.16.04.1, 2.18.4-0ubuntu0.16.04.1), libjavascriptcoregtk-4.0-18:amd64 (2.18.3-0ubuntu0.16.04.1, 2.18.4-0ubuntu0.16.04.1), python3-problem-report:amd64 (2.20.1-0ubuntu2.13, 2.20.1-0ubuntu2.15), libwebkit2gtk-4.0-37-gtk2:amd64 (2.18.3-0ubuntu0.16.04.1, 2.18.4-0ubuntu0.16.04.1), gir1.2-javascriptcoregtk-4.0:amd64 (2.18.3-0ubuntu0.16.04.1, 2.18.4-0ubuntu0.16.04.1)
  ErrorMessage: subprocess new pre-removal script returned error exit status 1
  InstallationDate: Installed on 2017-08-11 (145 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
  PackageArchitecture: all
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.3
   apt  1.2.24
  SourcePackage: apport
  Title: package apport 2.20.1-0ubuntu2.13 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)

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