[Bug 1741632] Re: FW update error: could not find thunderbolt device

[Will Cooke]

** Also affects: fwupd (Ubuntu)
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/1741632

Title:
  FW update error: could not find thunderbolt device

Status in fwupd package in Ubuntu:
  New
Status in gnome-software package in Ubuntu:
  Confirmed

Bug description:
  When trying to install a firmware update, I get this error:

  Failed to update "Thunderbolt NVM from Xps Notebook 9360" could not
  find the thunderbolt device at
  /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00/0000:02:00/0000:03:00/domain0/0-0

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: gnome-software 3.26.1-0ubuntu2.17.10.1
  ProcVersionSignature: Ubuntu 4.13.0-21.24-generic 4.13.13
  Uname: Linux 4.13.0-21-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.7
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan  6 14:29:27 2018
  InstallationDate: Installed on 2018-01-05 (0 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
  InstalledPlugins:
   gnome-software-plugin-flatpak N/A
   gnome-software-plugin-limba   N/A
   gnome-software-plugin-snap    3.26.1-0ubuntu2.17.10.1
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=sv_SE.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-software
  UpgradeStatus: No upgrade log present (probably fresh install)

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