[Bug 1760222] Re: package base-files 9.4ubuntu4.6 failed to install/upgrade: package base-files is already installed and configured

[Apport retracing service]

** Tags removed: need-duplicate-check

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Title:
  package base-files 9.4ubuntu4.6 failed to install/upgrade: package
  base-files is already installed and configured

Status in dpkg package in Ubuntu:
  New

Bug description:
  Every time I attempt to use my computer...it locks up or simply
  crashes. I can not even remember how many times that I have re-
  installed this OS. I'm desperate. I have so much work that I need to
  be doing! Please help me!!!!

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: base-files 9.4ubuntu4.6
  ProcVersionSignature: Ubuntu 4.10.0-28.32~16.04.2-lowlatency 4.10.17
  Uname: Linux 4.10.0-28-lowlatency x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  AptdaemonVersion: 1.1.1+bzr982-0ubuntu14
  Architecture: amd64
  CrashReports:
   600:0:117:310627:2018-03-30 16:53:46.572041034 -0400:2018-03-30 16:53:47.572041034 -0400:/var/crash/base-files.0.crash
   640:0:117:510126:2018-03-30 17:11:40.760209345 -0400:2018-03-30 17:11:40.546182151 -0400:/var/crash/_usr_bin_fc-cache.0.crash
  Date: Fri Mar 30 16:53:47 2018
  Dependencies:
   
  ErrorMessage: package base-files is already installed and configured
  InstallationDate: Installed on 2018-03-30 (0 days ago)
  InstallationMedia: Ubuntu-Studio 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.4
   apt  1.2.26
  SourcePackage: dpkg
  Title: package base-files 9.4ubuntu4.6 failed to install/upgrade: package base-files is already installed and configured
  UpgradeStatus: No upgrade log present (probably fresh install)

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