[Bug 1768561] [NEW] Update to Ubuntu 18.04 LTS fails

Nuwan Jayawardene 1768561 at bugs.launchpad.net
Wed May 2 14:53:13 UTC 2018


Public bug reported:

Description:	Ubuntu 16.04.4 LTS
Release:	16.04

The update crashes with the following message:
"Calculating the changes

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

This can be caused by: 
* Upgrading to a pre-release version of Ubuntu 
* Running the current pre-release version of Ubuntu 
* Unofficial software packages not provided by Ubuntu 

If none of this applies, then please report this bug using the 
command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. 


Restoring original system state"

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubuntu-release-upgrader-core 1:16.04.25
ProcVersionSignature: Ubuntu 4.13.0-39.44~16.04.1-generic 4.13.16
Uname: Linux 4.13.0-39-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Wed May  2 20:14:30 2018
InstallationDate: Installed on 2018-01-31 (90 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to xenial on 2018-05-02 (0 days ago)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade xenial

** Attachment added: "The exact same error appears when trying to update from the UI as well"
   https://bugs.launchpad.net/bugs/1768561/+attachment/5132168/+files/Screenshot%20from%202018-05-02%2020-22-17.png

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https://bugs.launchpad.net/bugs/1768561

Title:
  Update to Ubuntu 18.04 LTS fails

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  Description:	Ubuntu 16.04.4 LTS
  Release:	16.04

  The update crashes with the following message:
  "Calculating the changes

  Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade.

  This can be caused by: 
  * Upgrading to a pre-release version of Ubuntu 
  * Running the current pre-release version of Ubuntu 
  * Unofficial software packages not provided by Ubuntu 

  If none of this applies, then please report this bug using the 
  command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. 

  
  Restoring original system state"

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: ubuntu-release-upgrader-core 1:16.04.25
  ProcVersionSignature: Ubuntu 4.13.0-39.44~16.04.1-generic 4.13.16
  Uname: Linux 4.13.0-39-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.16
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: Unity
  Date: Wed May  2 20:14:30 2018
  InstallationDate: Installed on 2018-01-31 (90 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to xenial on 2018-05-02 (0 days ago)

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