[Bug 1769316] [NEW] Notification of Live patch sign-in is inconsistent depending on how Software & Updates is started

[Paul White]

Public bug reported:

This issue has I think been partly covered in other bug reports that are
currently marked incomplete but none describe my exact issue with
Livepatch signing in..

I'm creating this report in the hope that it does provide enough
information with regards to what I am seeing here and have been doing so
since before the release of Ubuntu 18.04.

Last night I enabled Livepatch by signing into the appropriate tab of
Software & Updates. As a result of briefly discussing this elsewhere I
decided to check whether I was still logged in or not.

1) I started synaptic and pulled up "Software & Updates" from the
Settings menu. The Updates tab shows the Livepatch box as being checked
but a message of "To use Livepatch you need to sign in" and a Sign-in
button is displayed. If I attempt to sign in I see a "Choose an account"
dialog. Clicking on "Sign in.." displays an empty panel with "Devices"
in the top left corner. This is obviously the Settings application with
no text being displayed.

2) I then started "Software & Updates" as a stand alone application. The
Updates tab shows that I am signed in, my email address is shown along
with a "Sign out" button and the message "Use Canonical Livepatch to
increase security between restarts is displayed immediately above.

Restarting "Software & Updates" alternately through synaptic and as a
stand alone application shows either an unsuccessful login or a
successful log-in as described in points 1) and 2).

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: software-properties-gtk 0.96.24.32.1
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: GNOME
Date: Sat May  5 08:38:38 2018
InstallationDate: Installed on 2017-11-07 (178 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
PackageArchitecture: all
SourcePackage: software-properties
UpgradeStatus: Upgraded to bionic on 2018-02-21 (72 days ago)

** Affects: software-properties (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic livepatch

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to software-properties in Ubuntu.
https://bugs.launchpad.net/bugs/1769316

Title:
  Notification of Live patch sign-in is inconsistent depending on how
  Software & Updates is started

Status in software-properties package in Ubuntu:
  New

Bug description:
  This issue has I think been partly covered in other bug reports that
  are currently marked incomplete but none describe my exact issue with
  Livepatch signing in..

  I'm creating this report in the hope that it does provide enough
  information with regards to what I am seeing here and have been doing
  so since before the release of Ubuntu 18.04.

  Last night I enabled Livepatch by signing into the appropriate tab of
  Software & Updates. As a result of briefly discussing this elsewhere I
  decided to check whether I was still logged in or not.

  1) I started synaptic and pulled up "Software & Updates" from the
  Settings menu. The Updates tab shows the Livepatch box as being
  checked but a message of "To use Livepatch you need to sign in" and a
  Sign-in button is displayed. If I attempt to sign in I see a "Choose
  an account" dialog. Clicking on "Sign in.." displays an empty panel
  with "Devices" in the top left corner. This is obviously the Settings
  application with no text being displayed.

  2) I then started "Software & Updates" as a stand alone application.
  The Updates tab shows that I am signed in, my email address is shown
  along with a "Sign out" button and the message "Use Canonical
  Livepatch to increase security between restarts is displayed
  immediately above.

  Restarting "Software & Updates" alternately through synaptic and as a
  stand alone application shows either an unsuccessful login or a
  successful log-in as described in points 1) and 2).

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: software-properties-gtk 0.96.24.32.1
  ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
  Uname: Linux 4.15.0-20-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Sat May  5 08:38:38 2018
  InstallationDate: Installed on 2017-11-07 (178 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
  PackageArchitecture: all
  SourcePackage: software-properties
  UpgradeStatus: Upgraded to bionic on 2018-02-21 (72 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/software-properties/+bug/1769316/+subscriptions