[Bug 1710383] Re: Could not install 'gconf2' and upgrade frozen

Peter Valdemar Mørch peter at morch.com
Tue May 8 20:58:49 UTC 2018


I've just seen this in a 16.10 -> 17.10 upgrade too. I hit enter i think
about 100 times. Eventually the dialog stayed closed.

The upgrade later came with a similar dialog box saying: "Could not
install linux-image-4.13.0-39-generic", later similar for "linux-
firmware"

In the end it reported: "Could not install the upgrades"/"The upgrade
has aborted. Your system could be in an unstable state. A recovery will
run now (dpkg-configure -a)". And later: "Upgrade complete"/"The upgrade
has completed but there were errors during the upgrade process."

I have a VirtualBox virtual machine snapshot from which this occurred,
so I believe this is reproducible from here. I'd be happy to hand it
over to a developer if someone wants to have a look at what is
occurring. I promise to keep it around two weeks, so until May 20, 2018

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https://bugs.launchpad.net/bugs/1710383

Title:
  Could not install 'gconf2' and upgrade frozen

Status in ubuntu-release-upgrader package in Ubuntu:
  Confirmed

Bug description:
  When performing a distribution upgrade from Ubuntu 16.04.3 xenial to
  17.04, a dialog is generated with the following messages:

  Could not install 'gconf2'
  The upgrade will continue but the 'gconf2' package may not be in a working state. Please consider submitting a bug report about it.
  dependency problems - leaving triggers unprocessed

  The dialog has a Close button. Clicking it closes the dialog but it
  then reappears again immediately. It is stuck in a loop.

  The distribution upgrade dialog continues in the background for a
  while. However, it then freeze having last reported "Configuring
  libpam-systemd (amd64)" in the "Installing the upgrades" step.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: gnome-software 3.20.5-0ubuntu0.16.04.5
  ProcVersionSignature: Ubuntu 4.4.0-91.114-generic 4.4.76
  Uname: Linux 4.4.0-91-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.10
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Sat Aug 12 10:54:28 2017
  EcryptfsInUse: Yes
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-software
  UpgradeStatus: Upgraded to xenial on 2017-08-12 (0 days ago)

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