[Bug 1770396] [NEW] [bionic] Keyboard not working properly and Touchpad not working at all after fresh install on Acer B118

Matthias Schniewind matthias at schniewind.org
Thu May 10 12:36:28 UTC 2018


Public bug reported:

After a fresh install of Ubuntu 18.04 LTS on Acer TravelMate Spin B118-RN-P7XQ the Touchpad did not work,although it was firstly working in live mode. The Touchpad was also not displayed when running xinput.
After plugging in a wireless Keyboard (Logitech MK520), working with it and then unplugging it, the laptop keyboard also showed strange behavior:
After logging in into GDM, the Fn buttons seem to be activated permanently, e.g. on the keyboard there is a number pad with Fn keys on the normal keyboard. Instead of typing 'u' I typed '4', instead of 'i' I typed '5', instead of 'o' I typed '6' etc.
The strange thing is that exactly the same keyboard error occurred in Windows 10 before, what was the reason for me to install Ubuntu.
Removing fwupd after reading bug #1717340 fixed both issues: The touchpad is working properly now and the keyboard as well, although the Fn number pad is not working, but all other Fn keys are working.
This is why I decided to link this bugreport to fwupd

Output of xinput after removing fwupd:
⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
⎜   ↳ ELAN Touchscreen                        	id=10	[slave  pointer  (2)]
⎜   ↳ ETPS/2 Elantech Touchpad                	id=13	[slave  pointer  (2)]
⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
    ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
    ↳ Video Bus                               	id=6	[slave  keyboard (3)]
    ↳ Power Button                            	id=7	[slave  keyboard (3)]
    ↳ Sleep Button                            	id=8	[slave  keyboard (3)]
    ↳ ELAN Touchscreen Pen                    	id=9	[slave  keyboard (3)]
    ↳ HD WebCam: HD WebCam                    	id=11	[slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard            	id=12	[slave  keyboard (3)]
    ↳ Acer WMI hotkeys                        	id=14	[slave  keyboard (3)]

** Affects: fwupd (Ubuntu)
     Importance: Undecided
         Status: New

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to fwupd in Ubuntu.
https://bugs.launchpad.net/bugs/1770396

Title:
  [bionic] Keyboard not working properly and Touchpad not working at all
  after fresh install on Acer B118

Status in fwupd package in Ubuntu:
  New

Bug description:
  After a fresh install of Ubuntu 18.04 LTS on Acer TravelMate Spin B118-RN-P7XQ the Touchpad did not work,although it was firstly working in live mode. The Touchpad was also not displayed when running xinput.
  After plugging in a wireless Keyboard (Logitech MK520), working with it and then unplugging it, the laptop keyboard also showed strange behavior:
  After logging in into GDM, the Fn buttons seem to be activated permanently, e.g. on the keyboard there is a number pad with Fn keys on the normal keyboard. Instead of typing 'u' I typed '4', instead of 'i' I typed '5', instead of 'o' I typed '6' etc.
  The strange thing is that exactly the same keyboard error occurred in Windows 10 before, what was the reason for me to install Ubuntu.
  Removing fwupd after reading bug #1717340 fixed both issues: The touchpad is working properly now and the keyboard as well, although the Fn number pad is not working, but all other Fn keys are working.
  This is why I decided to link this bugreport to fwupd

  Output of xinput after removing fwupd:
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ ELAN Touchscreen                        	id=10	[slave  pointer  (2)]
  ⎜   ↳ ETPS/2 Elantech Touchpad                	id=13	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Video Bus                               	id=6	[slave  keyboard (3)]
      ↳ Power Button                            	id=7	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=8	[slave  keyboard (3)]
      ↳ ELAN Touchscreen Pen                    	id=9	[slave  keyboard (3)]
      ↳ HD WebCam: HD WebCam                    	id=11	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=12	[slave  keyboard (3)]
      ↳ Acer WMI hotkeys                        	id=14	[slave  keyboard (3)]

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/fwupd/+bug/1770396/+subscriptions



More information about the foundations-bugs mailing list