[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server

[Robert Liu]

Image: ubuntu-16.04.4-desktop-amd64.iso

Significant blockings -
"Retrieving file 1 of 93", 30 seconds
"Retrieving file 1 of 31", 3 minutes

** Attachment added: "var-log-installer-16_04.tgz"
   https://bugs.launchpad.net/oem-priority/+bug/1766542/+attachment/5141168/+files/var-log-installer-16_04.tgz

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https://bugs.launchpad.net/bugs/1766542

Title:
  Installation blocks when the machine is behind a proxy server

Status in OEM Priority Project:
  Confirmed
Status in apt package in Ubuntu:
  New
Status in ubiquity package in Ubuntu:
  Incomplete
Status in apt source package in Bionic:
  New
Status in ubiquity source package in Bionic:
  New

Bug description:
  When the machine is behind a proxy server, the installation will block
  for a while (several minutes) to retrieve the package lists. The
  timeouts are too long and makes user feels the machine may have some
  problems.

  The symptom is similar with bug #14599, but it seems the apt-setup
  module was rewritten.

  Another method to trigger this issue is to make the machine cannot
  access to the Internet, for instance: a wrong gateway.

  Image: 16.04

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