[Bug 1800520] Re: package linux-image-extra-4.4.0-138-generic 4.4.0-138.164 failed to install/upgrade: package linux-image-extra-4.4.0-138-generic is already installed and configured

[Marc Deslauriers]

Thanks for taking the time to report this bug and helping to make Ubuntu
better. We appreciate the difficulties you are facing, but this appears
to be a "regular" (non-security) bug.  I have unmarked it as a security
issue since this bug does not show evidence of allowing attackers to
cross privilege boundaries nor directly cause loss of data/privacy.
Please feel free to report any other bugs you may find.

** Information type changed from Private Security to Public

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Title:
  package linux-image-extra-4.4.0-138-generic 4.4.0-138.164 failed to
  install/upgrade: package linux-image-extra-4.4.0-138-generic is
  already installed and configured

Status in dpkg package in Ubuntu:
  New

Bug description:
  the system shows that the package system is broken

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: linux-image-extra-4.4.0-138-generic 4.4.0-138.164
  ProcVersionSignature: Ubuntu 4.4.0-138.164-generic 4.4.155
  Uname: Linux 4.4.0-138-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.18
  AptdaemonVersion: 1.1.1+bzr982-0ubuntu14
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  abhimanyu   7271 F.... pulseaudio
  CrashReports:
   600:110:120:0:2018-10-29 23:46:22.682021160 +0530:2018-10-29 23:46:22.682021160 +0530:/var/crash/linux-image-generic.0.uploaded
   640:0:120:647231:2018-10-29 23:44:03.241344928 +0530:2018-10-29 23:44:04.241344928 +0530:/var/crash/linux-image-generic.0.crash
   640:0:120:653083:2018-10-30 00:00:25.414057016 +0530:2018-10-30 00:00:26.414057016 +0530:/var/crash/linux-image-4.4.0-138-generic.0.crash
   644:0:120:0:2018-10-29 23:44:07.281663031 +0530:2018-10-29 23:44:07.281663031 +0530:/var/crash/linux-image-generic.0.upload
   600:0:120:104456:2018-10-29 23:43:20.634499549 +0530:2018-10-29 23:43:21.634499549 +0530:/var/crash/linux-image-extra-4.4.0-138-generic.0.crash
  Date: Mon Oct 29 23:43:21 2018
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-xenial-amd64-20160624-2
  DuplicateSignature:
   package:linux-image-extra-4.4.0-138-generic:4.4.0-138.164
   Processing triggers for mime-support (3.59ubuntu1) ...
   dpkg: error processing package linux-image-4.4.0-138-generic (--configure):
    package linux-image-4.4.0-138-generic is already installed and configured
  ErrorMessage: package linux-image-extra-4.4.0-138-generic is already installed and configured
  HibernationDevice: RESUME=UUID=a1b08b4b-3cad-454d-88bd-8952eef9dd17
  InstallationDate: Installed on 2018-07-05 (116 days ago)
  InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
  MachineType: Dell Inc. Vostro 14-3468
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-138-generic.efi.signed root=UUID=c52ca96d-76b1-4fb3-a3fa-917b0bafca6d ro acpi_rev_override locale=en_IN quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc N/A
  SourcePackage: dpkg
  Title: package linux-image-extra-4.4.0-138-generic 4.4.0-138.164 failed to install/upgrade: package linux-image-extra-4.4.0-138-generic is already installed and configured
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/13/2017
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 2.0.4
  dmi.board.name: 0P1XYM
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr2.0.4:bd11/13/2017:svnDellInc.:pnVostro14-3468:pvr:rvnDellInc.:rn0P1XYM:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Vostro 14-3468
  dmi.sys.vendor: Dell Inc.

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