[Bug 1719797] Re: Firmware update seemingly not working

[Robert Ancell]

Change queued up for gnome-software 3.28.1-0ubuntu4.18.04.5 SRU

** Changed in: gnome-software (Ubuntu Bionic)
   Importance: Undecided => Medium

** Changed in: gnome-software (Ubuntu Bionic)
       Status: New => Fix Committed

** Changed in: gnome-software (Ubuntu)
       Status: Triaged => Fix Released

** Changed in: gnome-software (Ubuntu)
   Importance: Low => Medium

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https://bugs.launchpad.net/bugs/1719797

Title:
  Firmware update seemingly not working

Status in fwupd package in Ubuntu:
  Fix Released
Status in gnome-software package in Ubuntu:
  Fix Released
Status in fwupd source package in Bionic:
  In Progress
Status in gnome-software source package in Bionic:
  Fix Committed
Status in gnome-software package in Fedora:
  Unknown

Bug description:
  The fix for this particular issue is tracked in SRU bug
  https://bugs.launchpad.net/ubuntu/+source/fwupd/+bug/1791999

  Regression potential:
  Fixes for this particular bug would have the risk to manifest in devices not showing up in gnome-software, but this risk is very low.

  Test case:
  1) Run a UEFI firmware update from Gnome software.
  2) Make sure that the update disappears from the listing after pressing the update button.

  Original bug:

  Ubuntu 17.10

  On a dell latitude 5580, the firmware update seems to not work while
  it actually does.

  1. Gnome software reports there is a new firmware update.
  2. I click "update now"
  3. The update disappears for a few seconds, then reappears.
  4. When I reboot my laptop, the laptop goes into firmware update modus, updates the firmware, and starts Ubuntu.

  What I expect:

  After clicking "update now", Gnome software tells me my computer has
  to restart the update. Either the update is listed and greyed out with
  a "reboot required" message, or the update is not visible.

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