[Bug 1799117] Re: installer crashed

[Mathieu Trudel-Lapierre]

It looks to me like this is happening because your hard drive is
failing:

Oct 22 05:02:56 ubuntu kernel: [ 1943.328046] ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
Oct 22 05:02:56 ubuntu kernel: [ 1943.328051] ata4.00: irq_stat 0x40000001
Oct 22 05:02:56 ubuntu kernel: [ 1943.328055] ata4.00: failed command: READ DMA
Oct 22 05:02:56 ubuntu kernel: [ 1943.328062] ata4.00: cmd c8/00:08:58:13:c1/00:00:00:00:00/e9 tag 0 dma 4096 in
Oct 22 05:02:56 ubuntu kernel: [ 1943.328062]          res 51/40:00:58:13:c1/00:00:09:00:00/e9 Emask 0x9 (media error)
Oct 22 05:02:56 ubuntu kernel: [ 1943.328066] ata4.00: status: { DRDY ERR }
Oct 22 05:02:56 ubuntu kernel: [ 1943.328068] ata4.00: error: { UNC }
Oct 22 05:02:56 ubuntu kernel: [ 1943.329558] ata4.00: configured for UDMA/133
Oct 22 05:02:56 ubuntu kernel: [ 1943.329572] sd 3:0:0:0: [sda] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Oct 22 05:02:56 ubuntu kernel: [ 1943.329576] sd 3:0:0:0: [sda] tag#0 Sense Key : Medium Error [current] 
Oct 22 05:02:56 ubuntu kernel: [ 1943.329579] sd 3:0:0:0: [sda] tag#0 Add. Sense: Unrecovered read error - auto reallocate failed
Oct 22 05:02:56 ubuntu kernel: [ 1943.329583] sd 3:0:0:0: [sda] tag#0 CDB: Read(10) 28 00 09 c1 13 58 00 00 08 00
Oct 22 05:02:56 ubuntu kernel: [ 1943.329585] print_req_error: I/O error, dev sda, sector 163648344
Oct 22 05:02:56 ubuntu kernel: [ 1943.329609] EXT4-fs error (device dm-0): ext4_find_entry:1436: inode #5112205: comm pyclean: reading directory lblock 0
Oct 22 05:02:56 ubuntu kernel: [ 1943.329616] ata4: EH complete

Please make sure to run SMART on the disk from the live CD (you can
start "gnome-disks" and do health checks), and/or replace the drive and
try again.

** Changed in: ubiquity (Ubuntu)
       Status: New => Invalid

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https://bugs.launchpad.net/bugs/1799117

Title:
  installer crashed

Status in ubiquity package in Ubuntu:
  Invalid

Bug description:
  not sure installer crashed

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubiquity 18.04.14.6
  ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
  Uname: Linux 4.15.0-29-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CasperVersion: 1.394
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 21 22:03:12 2018
  InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash --- maybe-ubiquity
  LiveMediaBuild: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
  ProcEnviron:
   LANGUAGE=en_US.UTF-8
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   LC_NUMERIC=C.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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