[Bug 1791156] Re: /usr/share/apport/apport-gtk:UnicodeDecodeError:/usr/share/apport/apport-gtk at 597:run_argv:run_crashes:run_crash:collect_info:exc_raise:run:known:known

[Brian Murray]

Here's the Traceback:

Traceback (most recent call last):
  File "/usr/share/apport/apport-gtk", line 597, in <module>
    app.run_argv()
  File "/usr/lib/python3/dist-packages/apport/ui.py", line 687, in run_argv
    return self.run_crashes()
  File "/usr/lib/python3/dist-packages/apport/ui.py", line 244, in run_crashes
    self.run_crash(f)
  File "/usr/lib/python3/dist-packages/apport/ui.py", line 288, in run_crash
    self.collect_info()
  File "/usr/lib/python3/dist-packages/apport/ui.py", line 1096, in collect_info
    known_thread.exc_raise()
  File "/usr/lib/python3/dist-packages/apport/REThread.py", line 63, in exc_raise
    raise self._exception[1].with_traceback(self._exception[2])
  File "/usr/lib/python3/dist-packages/apport/REThread.py", line 33, in run
    self._retval = self.__target(*self.__args, **self.__kwargs)
  File "/usr/lib/python3/dist-packages/apport/crashdb_impl/launchpad.py", line 891, in known
    url = apport.crashdb.CrashDatabase.known(self, report)
  File "/usr/lib/python3/dist-packages/apport/crashdb.py", line 282, in known
    contents = f.read().decode('UTF-8')
UnicodeDecodeError: 'utf-8' codec can't decode byte 0xa3 in position 7793: invalid start byte

** Changed in: apport (Ubuntu)
   Importance: Undecided => Medium

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https://bugs.launchpad.net/bugs/1791156

Title:
  /usr/share/apport/apport-gtk:UnicodeDecodeError:/usr/share/apport
  /apport-
  gtk at 597:run_argv:run_crashes:run_crash:collect_info:exc_raise:run:known:known

Status in apport package in Ubuntu:
  New

Bug description:
  The Ubuntu Error Tracker has been receiving reports about a problem regarding apport.  This problem was most recently seen with package version 2.20.9-0ubuntu7.3, the problem page at https://errors.ubuntu.com/problem/ed1b5a271c91539c7dc5b75a2c72efcbd23a7829 contains more details, including versions of packages affected, stacktrace or traceback, and individual crash reports.
  If you do not have access to the Ubuntu Error Tracker and are a software developer, you can request it at http://forms.canonical.com/reports/.

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