[Bug 1793949] [NEW] Could not determine the upgrade - 16.04 > 18.04

Ricky rickybobby1986 at gmail.com
Sun Sep 23 11:58:16 UTC 2018


Public bug reported:

After making sure my system is up-to-date, I ran the upgrade tool and
got the following when "Setting new software channels":

An unresolvable problem occurred while calculating the upgrade.

 This can be caused by:
 * Upgrading to a pre-release version of Ubuntu
 * Running the current pre-release version of Ubuntu
 * Unofficial software packages not provided by Ubuntu

If none of this applies, then please report this bug using the command
'ubuntu-bug ubuntu-release-upgrader-core' in a terminal.

I got some details of my system in case they were useful.

Linux UbuntuMS 4.4.0-135-generic #161-Ubuntu SMP Mon Aug 27 10:45:01 UTC
2018 x86_64 x86_64 x86_64 GNU/Linux

Distributor ID:	Ubuntu
Description:	Ubuntu 16.04.5 LTS
Release:	16.04
Codename:	xenial

When running sudo apt update, I get the following:

Hit:1 http://security.ubuntu.com/ubuntu xenial-security InRelease
Ign:2 http://dl.google.com/linux/chrome/deb stable InRelease                                                                               
Err:3 http://archive.getdeb.net/ubuntu xenial-getdeb InRelease                                                                             
  Could not resolve 'archive.getdeb.net'
Hit:4 http://gb.archive.ubuntu.com/ubuntu xenial InRelease                                                                                 
Hit:5 http://ppa.launchpad.net/diesch/testing/ubuntu xenial InRelease                                                                      
Ign:6 http://apt.izzysoft.de/ubuntu generic InRelease                                                                                      
Hit:7 http://gb.archive.ubuntu.com/ubuntu xenial-updates InRelease                                                                         
Hit:8 http://dl.google.com/linux/chrome/deb stable Release                                                                                 
Hit:10 http://gb.archive.ubuntu.com/ubuntu xenial-backports InRelease                                                                      
Hit:11 http://ppa.launchpad.net/freyja-dev/unity-tweak-tool-daily/ubuntu xenial InRelease                                                  
Hit:12 http://ppa.launchpad.net/nilarimogard/webupd8/ubuntu xenial InRelease                                                               
Hit:13 http://ppa.launchpad.net/numix/ppa/ubuntu xenial InRelease                                                                          
Hit:14 http://us.archive.ubuntu.com/ubuntu xenial InRelease                                                              
Hit:15 http://ppa.launchpad.net/ondrej/php/ubuntu xenial InRelease                                                       
Hit:16 http://ppa.launchpad.net/snwh/pulp/ubuntu xenial InRelease                                  
Hit:17 http://repo.zabbix.com/zabbix/3.4/ubuntu xenial InRelease                                   
Hit:18 http://ppa.launchpad.net/team-xbmc/ppa/ubuntu xenial InRelease                              
Hit:19 http://ppa.launchpad.net/teejee2008/ppa/ubuntu xenial InRelease       
Hit:20 http://ppa.launchpad.net/yktooo/ppa/ubuntu xenial InRelease           
Hit:9 https://apt.izzysoft.de/ubuntu generic Release
Reading package lists... Done 
W: Failed to fetch http://archive.getdeb.net/ubuntu/dists/xenial-getdeb/InRelease  Could not resolve 'archive.getdeb.net'
W: Some index files failed to download. They have been ignored, or old ones used instead.

I tried running the upgrade via Terminal and got this:

Some third party entries in your sources.list were disabled. You can 
re-enable them after the upgrade with the 'software-properties' tool 
or your package manager. 

To continue please press [ENTER]

Hit http://security.ubuntu.com/ubuntu bionic-security InRelease                                                                            
Hit http://gb.archive.ubuntu.com/ubuntu bionic InRelease                                                                                   
Hit http://gb.archive.ubuntu.com/ubuntu bionic-updates InRelease                                                                           
Hit http://gb.archive.ubuntu.com/ubuntu bionic-backports InRelease                                                                         
Hit http://us.archive.ubuntu.com/ubuntu bionic InRelease                                                                                   
Fetched 0 B in 0s (0 B/s)        <<<< LOOKS LIKE IT HASN'T DOWNLOADED THE FILES!                                                                                                          

Checking package manager
Reading package lists... Done    
Building dependency tree          
Reading state information... Done

Calculating the changes

Calculating the changes

Could not determine the upgrade

An unresolvable problem occurred while calculating the upgrade.

This can be caused by: 
* Upgrading to a pre-release version of Ubuntu 
* Running the current pre-release version of Ubuntu 
* Unofficial software packages not provided by Ubuntu 

If none of this applies, then please report this bug using the 
command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. 


Restoring original system state

Aborting
Reading package lists... Done    
Building dependency tree          
Reading state information... Done
=== Command detached from window (Sun Sep 23 12:55:45 2018) ===
=== Command terminated with exit status 1 (Sun Sep 23 12:55:55 2018) ===

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubuntu-release-upgrader-core 1:16.04.25
ProcVersionSignature: Ubuntu 4.4.0-135.161-generic 4.4.140
Uname: Linux 4.4.0-135-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Sun Sep 23 12:41:28 2018
InstallationDate: Installed on 2016-05-15 (860 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to xenial on 2018-09-23 (0 days ago)
VarLogDistupgradeTermlog:

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade third-party-packages xenial

-- 
You received this bug notification because you are a member of Ubuntu
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Ubuntu.
https://bugs.launchpad.net/bugs/1793949

Title:
  Could not determine the upgrade - 16.04 > 18.04

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  After making sure my system is up-to-date, I ran the upgrade tool and
  got the following when "Setting new software channels":

  An unresolvable problem occurred while calculating the upgrade.

   This can be caused by:
   * Upgrading to a pre-release version of Ubuntu
   * Running the current pre-release version of Ubuntu
   * Unofficial software packages not provided by Ubuntu

  If none of this applies, then please report this bug using the command
  'ubuntu-bug ubuntu-release-upgrader-core' in a terminal.

  I got some details of my system in case they were useful.

  Linux UbuntuMS 4.4.0-135-generic #161-Ubuntu SMP Mon Aug 27 10:45:01
  UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

  Distributor ID:	Ubuntu
  Description:	Ubuntu 16.04.5 LTS
  Release:	16.04
  Codename:	xenial

  When running sudo apt update, I get the following:

  Hit:1 http://security.ubuntu.com/ubuntu xenial-security InRelease
  Ign:2 http://dl.google.com/linux/chrome/deb stable InRelease                                                                               
  Err:3 http://archive.getdeb.net/ubuntu xenial-getdeb InRelease                                                                             
    Could not resolve 'archive.getdeb.net'
  Hit:4 http://gb.archive.ubuntu.com/ubuntu xenial InRelease                                                                                 
  Hit:5 http://ppa.launchpad.net/diesch/testing/ubuntu xenial InRelease                                                                      
  Ign:6 http://apt.izzysoft.de/ubuntu generic InRelease                                                                                      
  Hit:7 http://gb.archive.ubuntu.com/ubuntu xenial-updates InRelease                                                                         
  Hit:8 http://dl.google.com/linux/chrome/deb stable Release                                                                                 
  Hit:10 http://gb.archive.ubuntu.com/ubuntu xenial-backports InRelease                                                                      
  Hit:11 http://ppa.launchpad.net/freyja-dev/unity-tweak-tool-daily/ubuntu xenial InRelease                                                  
  Hit:12 http://ppa.launchpad.net/nilarimogard/webupd8/ubuntu xenial InRelease                                                               
  Hit:13 http://ppa.launchpad.net/numix/ppa/ubuntu xenial InRelease                                                                          
  Hit:14 http://us.archive.ubuntu.com/ubuntu xenial InRelease                                                              
  Hit:15 http://ppa.launchpad.net/ondrej/php/ubuntu xenial InRelease                                                       
  Hit:16 http://ppa.launchpad.net/snwh/pulp/ubuntu xenial InRelease                                  
  Hit:17 http://repo.zabbix.com/zabbix/3.4/ubuntu xenial InRelease                                   
  Hit:18 http://ppa.launchpad.net/team-xbmc/ppa/ubuntu xenial InRelease                              
  Hit:19 http://ppa.launchpad.net/teejee2008/ppa/ubuntu xenial InRelease       
  Hit:20 http://ppa.launchpad.net/yktooo/ppa/ubuntu xenial InRelease           
  Hit:9 https://apt.izzysoft.de/ubuntu generic Release
  Reading package lists... Done 
  W: Failed to fetch http://archive.getdeb.net/ubuntu/dists/xenial-getdeb/InRelease  Could not resolve 'archive.getdeb.net'
  W: Some index files failed to download. They have been ignored, or old ones used instead.

  I tried running the upgrade via Terminal and got this:

  Some third party entries in your sources.list were disabled. You can 
  re-enable them after the upgrade with the 'software-properties' tool 
  or your package manager. 

  To continue please press [ENTER]

  Hit http://security.ubuntu.com/ubuntu bionic-security InRelease                                                                            
  Hit http://gb.archive.ubuntu.com/ubuntu bionic InRelease                                                                                   
  Hit http://gb.archive.ubuntu.com/ubuntu bionic-updates InRelease                                                                           
  Hit http://gb.archive.ubuntu.com/ubuntu bionic-backports InRelease                                                                         
  Hit http://us.archive.ubuntu.com/ubuntu bionic InRelease                                                                                   
  Fetched 0 B in 0s (0 B/s)        <<<< LOOKS LIKE IT HASN'T DOWNLOADED THE FILES!                                                                                                          

  Checking package manager
  Reading package lists... Done    
  Building dependency tree          
  Reading state information... Done

  Calculating the changes

  Calculating the changes

  Could not determine the upgrade

  An unresolvable problem occurred while calculating the upgrade.

  This can be caused by: 
  * Upgrading to a pre-release version of Ubuntu 
  * Running the current pre-release version of Ubuntu 
  * Unofficial software packages not provided by Ubuntu 

  If none of this applies, then please report this bug using the 
  command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. 

  
  Restoring original system state

  Aborting
  Reading package lists... Done    
  Building dependency tree          
  Reading state information... Done
  === Command detached from window (Sun Sep 23 12:55:45 2018) ===
  === Command terminated with exit status 1 (Sun Sep 23 12:55:55 2018) ===

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: ubuntu-release-upgrader-core 1:16.04.25
  ProcVersionSignature: Ubuntu 4.4.0-135.161-generic 4.4.140
  Uname: Linux 4.4.0-135-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: Unity
  Date: Sun Sep 23 12:41:28 2018
  InstallationDate: Installed on 2016-05-15 (860 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to xenial on 2018-09-23 (0 days ago)
  VarLogDistupgradeTermlog:

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