[Bug 1794682] [NEW] Non-actionable error message at the beginning of installation
Piotr Praczyk
1794682 at bugs.launchpad.net
Thu Sep 27 07:05:04 UTC 2018
Public bug reported:
When trying to install Ubuntu 18.04 LTS, shortly after selecting the keyboard layout, I was shown an error message which was hard to interpret correctly.
"Only 8.1 GB available, Ubuntu needs 8.6GB" (see screen photo).
The error message did not say where the space was missing (the hard drive had over 100GB of unallocated space ... and I did not even select the drive where I wanted to install.
The problem was not related to free space, but to disk access mode (setting AHCI rather than RAID in Setup fixed the issue).
Please consider updating the error message to something more actionable.
* Which medium is missing space.
* Some possible solutions?
* Can we detect automatically that this actually is a disk access issue ?
** Affects: ubiquity (Ubuntu)
Importance: Undecided
Status: New
** Attachment added: "The screen in the installer"
https://bugs.launchpad.net/bugs/1794682/+attachment/5193506/+files/ubuntu_bug.jpg
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https://bugs.launchpad.net/bugs/1794682
Title:
Non-actionable error message at the beginning of installation
Status in ubiquity package in Ubuntu:
New
Bug description:
When trying to install Ubuntu 18.04 LTS, shortly after selecting the keyboard layout, I was shown an error message which was hard to interpret correctly.
"Only 8.1 GB available, Ubuntu needs 8.6GB" (see screen photo).
The error message did not say where the space was missing (the hard drive had over 100GB of unallocated space ... and I did not even select the drive where I wanted to install.
The problem was not related to free space, but to disk access mode (setting AHCI rather than RAID in Setup fixed the issue).
Please consider updating the error message to something more actionable.
* Which medium is missing space.
* Some possible solutions?
* Can we detect automatically that this actually is a disk access issue ?
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