[Bug 1824666] [NEW] Problem with the GRUB in sd4 Ubuntu 16.04.5 LTS installation

[Daniel Enrique Cotes Castaño]

Public bug reported:

Error mounting /dev/sda4 at /media/ubuntu/9E029BB9029B953D: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=999,gid=999" "/dev/sda4" "/media/ubuntu/9E029BB9029B953D"' exited with non-zero exit status 14: Windows is hibernated, refused to mount.
Failed to mount '/dev/sda4': Operation not permitted
The NTFS partition is in an unsafe state. Please resume and shutdown
Windows fully (no hibernation or fast restarting), or mount the volume
read-only with the 'ro' mount option.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubiquity 2.21.63.7 [modified: lib/partman/automatically_partition/question]
ProcVersionSignature: Ubuntu 4.15.0-29.31~16.04.1-generic 4.15.18
Uname: Linux 4.15.0-29-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
CasperVersion: 1.376.2
Date: Sat Apr 13 19:05:54 2019
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed cdrom-detect/try-usb=true noprompt floppy.allowed_drive_mask=0 ignore_uuid boot=casper quiet splash ---
LiveMediaBuild: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64 (20180731)
ProcEnviron:
 LANGUAGE=es_CO.UTF-8
 PATH=(custom, no user)
 LANG=es_CO.UTF-8
 SHELL=/bin/bash
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: grub-installer (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug ubiquity-2.21.63.7 ubuntu xenial

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https://bugs.launchpad.net/bugs/1824666

Title:
  Problem with the GRUB in sd4 Ubuntu 16.04.5 LTS installation

Status in grub-installer package in Ubuntu:
  New

Bug description:
  Error mounting /dev/sda4 at /media/ubuntu/9E029BB9029B953D: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=999,gid=999" "/dev/sda4" "/media/ubuntu/9E029BB9029B953D"' exited with non-zero exit status 14: Windows is hibernated, refused to mount.
  Failed to mount '/dev/sda4': Operation not permitted
  The NTFS partition is in an unsafe state. Please resume and shutdown
  Windows fully (no hibernation or fast restarting), or mount the volume
  read-only with the 'ro' mount option.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: ubiquity 2.21.63.7 [modified: lib/partman/automatically_partition/question]
  ProcVersionSignature: Ubuntu 4.15.0-29.31~16.04.1-generic 4.15.18
  Uname: Linux 4.15.0-29-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CasperVersion: 1.376.2
  Date: Sat Apr 13 19:05:54 2019
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed cdrom-detect/try-usb=true noprompt floppy.allowed_drive_mask=0 ignore_uuid boot=casper quiet splash ---
  LiveMediaBuild: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64 (20180731)
  ProcEnviron:
   LANGUAGE=es_CO.UTF-8
   PATH=(custom, no user)
   LANG=es_CO.UTF-8
   SHELL=/bin/bash
  SourcePackage: grub-installer
  UpgradeStatus: No upgrade log present (probably fresh install)

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