[Bug 1814611] Re: turning off "Send error reports to Canonical" prevents using ubuntu-bug

Brian Murray brian at ubuntu.com
Thu Aug 1 22:00:04 UTC 2019


** Summary changed:

- ubuntu-bug never (any longer) opens browser window
+ turning off "Send error reports to Canonical" prevents using ubuntu-bug

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https://bugs.launchpad.net/bugs/1814611

Title:
  turning off "Send error reports to Canonical" prevents using ubuntu-
  bug

Status in apport package in Ubuntu:
  Confirmed

Bug description:
  Ubuntu 18.04.1 LTS, X11 gnome session.

  For some reason ubuntu-bug <packagename> no longer opens a browser
  window, so it is not possible to enter useful bug detauls, or even
  know the bug number.

  After prompting whether or not to Send the report, clicking "Send"
  just closes appport and nothing else ever happens.  The exit status of
  "ubuntu-bug" is zero.

  This worked fine before, but it has been many months since I tried to
  submit a bug.

  strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call).  I'll attach the trace output from
     
     strace -f -o /tmp/strace.log ubuntu-bug apport

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