[Bug 1852194] Re: The mouse does not work smoothly (shakes when moving, works with ping)
Daniel van Vugt
daniel.van.vugt at canonical.com
Fri Dec 6 04:05:23 UTC 2019
Please run these commands on the affected machine:
dmesg > dmesg.txt
lspci > lspci.txt
lsusb > lsusb.txt
And then attach all three resulting files to this bug.
** Package changed: bluez (Ubuntu) => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Status: New => Incomplete
** Summary changed:
- The mouse does not work smoothly (shakes when moving, works with ping)
+ The bluetooth mouse does not work smoothly (shakes when moving and is delayed)
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https://bugs.launchpad.net/bugs/1852194
Title:
The bluetooth mouse does not work smoothly (shakes when moving and is
delayed)
Status in linux package in Ubuntu:
Incomplete
Status in ubuntu-release-upgrader package in Ubuntu:
Invalid
Bug description:
After the upgrade is installed, the bluetooth does not work smoothly
(shakes when moving, works with ping)
1) Ubuntu 18.04.3 LTS
2) ---
3) The bluetooth mouse should work as smoothly as before update system
4) The bluetooth mouse doesn't work smoothly (shakes when moving, works with ping)
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-02-26 (258 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
NonfreeKernelModules: nvidia_modeset nvidia
Package: ubuntu-release-upgrader (not installed)
ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
Tags: bionic dist-upgrade
Uname: Linux 5.0.0-32-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom contraxsuite_docker_user dip libvirt lpadmin plugdev sambashare sudo
_MarkForUpload: True
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