[Bug 1852194] Re: The mouse does not work smoothly (shakes when moving, works with ping)

Daniel van Vugt daniel.van.vugt at canonical.com
Fri Dec 6 04:05:23 UTC 2019


Please run these commands on the affected machine:

  dmesg > dmesg.txt
  lspci > lspci.txt
  lsusb > lsusb.txt

And then attach all three resulting files to this bug.

** Package changed: bluez (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Summary changed:

- The mouse does not work smoothly (shakes when moving, works with ping)
+ The bluetooth mouse does not work smoothly (shakes when moving and is delayed)

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https://bugs.launchpad.net/bugs/1852194

Title:
  The bluetooth mouse does not work smoothly (shakes when moving and is
  delayed)

Status in linux package in Ubuntu:
  Incomplete
Status in ubuntu-release-upgrader package in Ubuntu:
  Invalid

Bug description:
  After the upgrade is installed, the bluetooth does not work smoothly
  (shakes when moving, works with ping)

  1) Ubuntu 18.04.3 LTS
  2) ---
  3) The bluetooth mouse should work as smoothly as before update system
  4) The bluetooth mouse doesn't work smoothly (shakes when moving, works with ping)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.9
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2019-02-26 (258 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: ubuntu-release-upgrader (not installed)
  ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
  Tags:  bionic dist-upgrade
  Uname: Linux 5.0.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom contraxsuite_docker_user dip libvirt lpadmin plugdev sambashare sudo
  _MarkForUpload: True

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