[Bug 1811169] Re: Device firmware update does not detect AC power

Sebastien Bacher seb128 at ubuntu.com
Thu Jan 10 14:57:51 UTC 2019


Thank you for your bug report. Sounds like there are some real problems there
- connecting to power should automatically close/dismiss the warning and let you install the update
- the UI interaction seems at minimal confusing, it shouldn't have applied firmware updates without communicating about it properly

Could you attach the journalctl log from the boot where you had the
issue? (or maybe look for gnome-software/fwupd warning/errors in there)

** Also affects: fwupd (Ubuntu)
   Importance: Undecided
       Status: New

** Changed in: gnome-software (Ubuntu)
   Importance: Undecided => High

** Changed in: gnome-software (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1811169

Title:
  Device firmware update does not detect AC power

Status in fwupd package in Ubuntu:
  New
Status in gnome-software package in Ubuntu:
  Incomplete

Bug description:
  On a freshly installed Ubuntu 18.10 on a Lenovo T580, the Gnome
  Software center after awhile proposes to install a couple of firmware
  related updates.

  At first the AC wasn't connected, and upon trying to install either of
  the updates, a popup appears saying that the update cannot continue
  without the AC being plugged in.

  This is so far expected behavior.

  But even after connecting the laptop to the AC power supply, the
  message persists, making it not possible to continue with the firmware
  updates.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.10
  Package: gnome-software 3.30.2-0ubuntu8
  ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17
  Uname: Linux 4.18.0-13-generic x86_64
  ApportVersion: 2.20.10-0ubuntu13.1
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Jan 10 00:59:20 2019
  ExecutablePath: /usr/bin/gnome-software
  InstallationDate: Installed on 2019-01-09 (0 days ago)
  InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
  InstalledPlugins:
   gnome-software-plugin-flatpak N/A
   gnome-software-plugin-limba   N/A
   gnome-software-plugin-snap    3.30.2-0ubuntu8
  SourcePackage: gnome-software
  UpgradeStatus: No upgrade log present (probably fresh install)

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