[Bug 1778896] Re: The message for a package manager bug is unreadable and not understandable
Paul White
1778896 at bugs.launchpad.net
Fri Jan 11 11:54:39 UTC 2019
** Also affects: update-manager (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1778896
Title:
The message for a package manager bug is unreadable and not
understandable
Status in One Hundred Papercuts:
New
Status in update-manager package in Ubuntu:
New
Bug description:
In my notification bar, there was a big red "No entry" sign. Clicking
on this revealed an error message about "package manager". See the
image.
1. The main text is sort of greyed-out, making it look like it should
be ignored. Being grey also makes it hard to read.
2. The text says
"An error occurred, please run Package Manager from the right click
menu, or apt-get in a terminal to see what is wrong. The error message
was: [long error message here]. This usually means that your installed
packages have unmet dependencies".
3. What is "the right click menu"? I couldn't find one. I couldn't
find anything anywhere called "Package Manager". I'm sure the person
who wrote this knew, but you shouldn't assume anyone knows what this
mean.
4. Just saying "run apt-get" is NOT HELPFUL. (In fact apt-get crashed
because of the error being reported, but that is a different issue).
You need to give the EXACT COMMAND that needs to be run, which is, I
think, "sudo apt-get -f update".
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