[Bug 1813428] Re: "sorry, you are not running GNOME or KDE" while running GNOME

[Launchpad Bug Tracker]

This bug was fixed in the package apport-symptoms - 0.21

---------------
apport-symptoms (0.21) disco; urgency=medium

  * symptoms/storage.py: Fix the binary name for gnome-session and since its
    greater than 15 characters use -f with pgrep. (LP: #1813428)

 -- Brian Murray <brian at ubuntu.com>  Mon, 28 Jan 2019 09:40:15 -0800

** Changed in: apport-symptoms (Ubuntu)
       Status: In Progress => Fix Released

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https://bugs.launchpad.net/bugs/1813428

Title:
  "sorry, you are not running GNOME or KDE" while running GNOME

Status in apport-symptoms package in Ubuntu:
  Fix Released

Bug description:
  1) run ubuntu-bug with no arguments
  2) "What kind of problem do you want to report?"
  choose
  "External or internal storage devices(e.g. USB sticks)"
  3) OK
  4) choose
  "Removable storage device is not mounted automatically"
  5) when ubuntu-bug says "please remove it ..."
  physically remove USB thumb drive from computer.
  6) when ubuntu-bug says "please plug it back in..."
  physically plug USB thumb back in computer.

  result:

  "sorry, you are not running GNOME or KDE automounting needs to be
  provided by your desktop  environment"

  oddly enough if you leave it in, instead of unplugging, it proceeds to
  report the bug as usual

  usb thumb drive device:

  /dev/sdg

  Bus 001 Device 016: ID 10d6:1101 Actions Semiconductor Co., Ltd D-Wave
  2GB MP4 Player / AK1025 MP3/MP4 Player

  gnome: 3.28.2
  OS type: 64 bit
  ubuntu: bionic 18.04
  apport:
    Installed: 2.20.9-0ubuntu7.5
    Candidate: 2.20.9-0ubuntu7.5

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