[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window

Thomas Mayer 1814611 at bugs.launchpad.net
Thu Jul 4 02:20:59 UTC 2019


For this to work, I had to enable the error reporting switch in system
settings/privacy protection.

With error reporting enabled, the browser window opened.

This is not a bug, but I'm not very happy with the behaviour:

- Having error reporting switched off, I should be able to enforce it via CLI. There should be a corresponding parameter like --ignore-reporting-disabled. (OPT-IN)
- OR: Ignoring the disabled reporting should be the default when executing ubuntu-bug manually. (OPT-OUT). If ubuntu-bug was _not_ started manually might require another parameter like --check-reporting-enabled.

Unwanted behaviour is:
- I have to switch error reporting on (plus, I have to know this by myself!)
- ... do my stuff with ubuntu-bug
- Switch error reporting off again

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https://bugs.launchpad.net/bugs/1814611

Title:
  ubuntu-bug never (any longer) opens browser window

Status in apport package in Ubuntu:
  Confirmed

Bug description:
  Ubuntu 18.04.1 LTS, X11 gnome session.

  For some reason ubuntu-bug <packagename> no longer opens a browser
  window, so it is not possible to enter useful bug detauls, or even
  know the bug number.

  After prompting whether or not to Send the report, clicking "Send"
  just closes appport and nothing else ever happens.  The exit status of
  "ubuntu-bug" is zero.

  This worked fine before, but it has been many months since I tried to
  submit a bug.

  strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call).  I'll attach the trace output from
     
     strace -f -o /tmp/strace.log ubuntu-bug apport

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